Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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Hp officejet 6500, i turn on and it reads ( ink system failure. please turn printer off then on. ) i did this step and it still says same thing.... i tried master reset as everyone else says but nothing.... help?

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  • Buddy Mcsparrin May 11, 2010

    Hello, The "Ink System Failure" error is causes by air in the ink feed tubes. This is usually caused by refilled or almost empty cartridges We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all. I hope this helps, If so please rate our solution. Buddy Corporate Computer www.ccl-la.com

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6ya6ya
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Posted on Jan 02, 2017

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nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

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Mhinhi
  • 10 Answers

SOURCE: HP Officejet 6500 will not print after sleep mode

Move the printer to a different location and keep it closer to the connected device (e.g. router) and away from large metal objects / other electromagnetic devices for stronger signal strength.

Posted on Mar 01, 2010

SOURCE: how to reset the ink level of my hp officejet 6500

Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.

  • The exclamation mark (! ) symbol indicates a low ink level.
  • The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.
Figure 1: Ink levels on the control panel displayc01362755.gif 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.
  1. Make sure the product is on and connected to the computer.
  2. Open HP Solution Center .
    • Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
  3. Click Settings .
  4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
  5. Check the ink levels displayed on the Estimated Ink Levels tab.
Figure 2: Estimated ink levelsc00670267.gif

Posted on Jun 02, 2010

djgillstudio
  • 107 Answers

SOURCE: HP OfficeJet 6500 Wireless - repeated ink system

hello, i'm sorry about the problem you are having, the problem will probably be 2 fold, one is printhead, and last maybe inks, hp recommends taking inks and printhead and cleaning contacts, and re-installing, and try again, what i have done was go thru chat on hp's web site and explaine that i have done all they're instruction, and nothing worked, they eventually sent me new printhead and inks. i would try going that route, the chat was better than trying to call they're phone support.

Posted on Oct 06, 2010

  • 6 Answers

SOURCE: where to install new ink cartridge on the hp

Lift the top of the printer by applying pressure under the control panel. It might be quite stiff.

The print head will move into view and you can then release individual cartridges using the tab on the front edge of each cartridge.

Be sure to put them back in the correct location by referring to the colour coded marks on the print head, then gently press down until you hear a click.

When you are done push the lid back down and the printer should indicate that new (genuine) cartridges have been fitted. Press O.K.

Posted on Dec 14, 2010

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You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

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Click here >>> Ink system faliure

Regards,
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Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859

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Thanks for using FixYa. First try to uninstall and reinstall printer drivers from this link. If still the issue is not resolved then you have to reset the printer by following the step by step instructions given in this link. Please do accept the solution if the issue is resolved or else revert for further assistance.


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Rylee

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On replacing the cartridges, the printer message is: Ink System Failure


Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link then select your model type. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Dec 31, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

INK SYSTEM FAILURE


Hello,
We have a step by step repair guide to get you back printing posted on our web site at:
www.ccl-la.com/Printer_service_information.htm The problem is caused by air in the ink feed tubes and the guide will show you how to purge the lines and refeed the ink.

I hope this helps, If so please rate m solution.

Buddy
Corporate Computer
www.ccl-la.com

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