Question about Computers & Internet

1 Answer

We have a spyware that is stopping everything on our desktop call security tool. unable to run anti virus as it is blocking everything

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 7,191 Answers

Hi,

Please let us know the operting system of your computer (Windows XP/Vista, others..) and also the antivirus software that you are using.

You can try and remove the spyware using Malwarebytes' Anti-Malware. Download the free version of Malwarebytes' Anti-Malware from: http://www.malwarebytes.org/mbam.php and do a cpmplete scan.

Also, you can try AntiVir Removal Tool from Avira. Download link: http://www.avira.com/en/support/antivir_removal_tool.html

Download and scan your computer with Microsoft Windows Malicious Software Removal Tool.

Usually, the spyware/virus blocks the anti-virus' websites. So you will have to download these programs using any other computer and then copy and install these on your computer.

In majority of infections, viruses and spyware can be removed by scanning with these programs. But, if critical Windows operating system files are damaged or deleted, one has to repair the installation using the original Windows set-up disk.

Hope this solves your problem. For more help and clarifications, please reply to this post.

Thanks for using FixYa

Posted on Dec 12, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i get spyware off my computer? I keep being keylogged and am unsure how i have avg and norton scan daily could you please suggest a better anti spyware/malware


Although anti-spyware and anti-virus software are intended to protect your computer from advertisement pop-ups, slow performance and security threats, they can prevent some of your computer programs from running properly. This is especially true for anti-spyware software. This is why you may chose to disable them. If you disable either your anti-spyware and anti-virus software, take into consideration that you are making your computer more vulnerable to security threats like viruses, worms and trojan horses.
Disabling Anti-Spyware
  • 1Open the anti-spyware program on your computer. Sometimes there is an icon for the software located either on the desktop or in the toolbar on the lower right-hand corner of the computer, next to the clock. Double-click to open the software if it's on your desktop. Right-click on the icon if it's in the toolbar.
  • 2 Turn off the anti-spyware software by removing the check mark from the "on" button. If you have Ad-Watch Anti-Spyware, you will need to uncheck the word "active" and "automatic" to disable the software. If you are running SpyBot Tea Timer, click on "advanced mode" and then uncheck the teatimer.
  • 3 Click "yes" for the anti-spyware software to be disabled.

Jul 06, 2011 | Microsoft Windows Vista Home Premium with...

1 Answer

My Compaq Presario sr2050nx seems to always be running. The fans are constantly going and it seems the hard drive is always on. It won't go in to sleep mode or hibernation mode. The monitor will to to...


I recommend running a few programs to make sure that you don't have a virus, spyware or adware hiding in your system. Avast is a free anti-virus tool that is very effective. Super-anti-spyware is great for getting rid of spyware, and Adaware is a great anti-adware tool --- both of these are also free. Try downloading these programs (all 3) and run them on your computer -- this will likely get your system running like normal. Once you have run these, run a disk cleanup and defragmenter to get everything into tip-top shape.

Jun 02, 2011 | HP Compaq Presario SR2050NX PC Desktop

2 Answers

A so called security co.says the computer is being attacked by a virus and thet ask for 80 dollars to remove it ( I t hink this company is related to the Somali pirates) meanwhile it is not possible to do...


Restart and constantly press f8 until a menu comes up.
choose safemode and login as normal.
run anti virus and anti spyware scans and let it remove what it finds.
What anti virus and anti spyware programs do you have on your computer?

Follow the instructions from the thread below.
It has Step-By-Step instructions.

http://www.computing.net/answers/security/infected-start-here/22987.html



Nov 21, 2010 | Acer Computers & Internet

3 Answers

Just spent 25 bucks on malwarebytes anti-malware software and pc still has adware


Sorry for your misappropriation of funds. I recommend:
Spybot Search & Destroy
AVIRA Antivirus
Microsoft Windows Defender
MS Malicious Software Removal Tool

Download, Install, and Run these programs to get rid of those nasty, irritating programs!!!

Jun 08, 2010 | Dell Studio 15 Laptop

1 Answer

We havspyware security tool taking over our desktop. are unable to get rid of it as it is blocking everthing


Apparently the "spyware security" is in actuality spyware/malware itself. (Common problem)

Have you tried booting into safe mode? Press F8 when the computer begins to boot up and select Safe Mode with networking.

Once in Safe mode, see if you can run your anti/virus software. I am assuming you DO have some. If you do not, you need to try to get online to get some free scans or free software to detect and remove the threats.

Some free ones:

http://www.safer-networking.org/en/index.html

http://www.lavasoft.com/single/trialpay.php

http://us.trendmicro.com/us/housecall/

http://www.avast.com/

http://free.avg.com/us-en/download-avg-anti-virus-free-edition

http://www.malwarebytes.org/

You may have to download the file onto a flash drive from another computer using the Save option and then install on your computer if you can't get online to download. many of these prgrams will prevent you from them.

Good luck. Comment back.

Thanks for using Fixya.
Good luck.

Dec 12, 2009 | Computers & Internet

1 Answer

Unable to statr NAVP


Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

If all else fails, then do a Reformat. You will loose everything, so do a Back-up.

Good Luck. pls rate me

Apr 25, 2009 | Computer Associates Anti Virus 2008...

3 Answers

Desktop gone blank after installing avira


try pressing F8 at startup and press last known good configuration.

Apr 23, 2009 | Computers & Internet

2 Answers

I need ur help again


Hi and welcome to FixYa,

Initially and if I may remark, a very challenging and time consuming virus cleanup. Some that you could try:
  • determine what virus files/names are involved. Some would be appearing in "msconfig" startup;
  • some would not allowed to be deleted, try delete in Safe Mode;
  • in some instances, some services would have to be stopped using Ctrl-Alt-Del;
  • download, install and run RRT (remove restriction tool);
  • download, install and run Ad-Aware.
Good luck and Thank you for using FixYa.

Dec 05, 2008 | E-Machines eMachines Desktop PC

1 Answer

Unable to get latest software version 2/-79


have you checked that your pc security software such as 'anti virus', 'firewall' ,'anti spyware' is not blocking access to downloading or installing software?

also sometimes little nags like this is due to a virus/spyware infection, when did you last scan & update?

Sep 18, 2008 | Computers & Internet

6 Answers

Antivirus xp 2008


in order to uninstall the anti virus from your system you need to visit the vendors site of your anti virus and download uninstaller and run the same. You can also visit download.com or gur.in to get uninstaller tools

Jul 21, 2008 | Dell Dimension 2400 PC Desktop

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

25 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...