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I am getting a 5mm dark bar on the lead edge of a print job

I am getting a 5mm dark bar on the lead edge of the first copy of a print job. This bar does not appear on a copy job. It also shows up on the config. report. Any solutions?

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Try drum refresh and developer refresh... make sure your firmware is current... if possible reset your print card... physically and software wise... make sure that the guides on your paper trays are a good fit... change the default paper tray for print jobs and see if that helps... if it does... then its the tray... if not then call service...

Posted on Dec 12, 2009

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Posted on Jan 02, 2017

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