Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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Can not get the printer heads cleaned. Have installed new cartriges and tried to clean many times---Epson 870 printer

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Hi


Thanks for using FixYa. The printer head cleaning requires Isopropanol Cleaning Solvent and a piece of cloth – 10cm long by 1.5cm wide by 2mm thick. This technique is excellent for softening dried ink under the print head that can cause blockages. Please follow the step by step procedure as given below:

Switch off the Printer.
Switch the Blue lever on the right hand side of the printer to the + position, this raises the ink head.
Soak the cloth in Isopropanol Cleaning Solvent.
Place the soaked cloth on the left hand side of the printer so it lies on the bottom where there is a square of felt-like material. This position is where you normally change your ink cartridges.
Press the yellow so the printer head moves over the soaked cloth
Switch the blue lever at the back to the 0 position so the ink head lowers down onto the cloth.
Preferably, leave the printer in this state overnight.
In the morning, raise the head (put the blue lever in the + position) and move it to the right of the printer by pressing the yellow button.
Remove the cloth. And return the purple lever to the 0 position.
Turn the printer on and perform a nozzle check.

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Posted on Dec 13, 2009

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