I have had my drive for a few months, and it was working great. I used
it mainly for video and pictures. I then downloaded windows media
player 11 and synced my iriver to the media player, after that my
computer does not recognize my external hard drive. My computer is a operating using xp. When I plug the
drive into the usb ports the device's light on the front is a constant
one, I think this indicates that it is getting enough power but the
drive doesn't appear under my computer, and the software that came with
the drive doesn't recognize the fact that it is plugged in either. Is
there anything I can do short of dismantling the drive?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello sir/ma'am, hi, most likely you have cable problems, check and see if you can find another cable. The cable is the USB data cable, that connects from your PC to the external hard drive.
Please also check if your USB port is working fine, just simply plug in a thumb drive to confirm.
If its not the cable, its the external hard drive. Usually, the red light appears or the device is reading the drive continuously with no action. let me know your progress.
Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
Sorry, Maxtor prog on poota is currupted. Have you recently downloaded programmes? When updating, some progs have a nasty side-effct of hitting some other programmes, not all the time,just your important ones?
You will have to uninstall and reinstall Maxtor prog, Not sure there might be a repair facility, not sure but it worth a try before uninstalling all.
Hi, in a similar nightmare I was able recover my files from an "unpartitioned harddrive" and copy them to my C drive. I connected the bad hard drive directly to the 2nd IDE of my computer after removing it from its external casing/usb interface. Since it was the only device connected to the 2nd IDE, it was immaterial whether it was set to master or slave. I then booted normally. Using a program called GetDataBack, I was able to recover all my MP3s, years of Thesis work, tons of pictures and home movie clips, back-up installers and others. GetDataBack > http://www.runtime.org/downloads.htm. Issues encountered during the recovery: 1) it recovers everything including deleted files (so sometimes lots of duplicated file names, be careful); 2) the trial version will not allow you to copy the entire drive; 3) the free space of my C was not enough, I was then forced to shutdown buy a bigger harddrive, set the bad and the new as master and slave in IDE 2 and start all over again; 4) patience, recovery of an 80Gb Barracuda took almost overnight; and after everything was recovered 5) the bad 80Gb was repartitioned and formatted and worked again (now my E:). Hope this work out for you. Pls let us know how things turn up. Kind regards.