Question about Maytag Neptune MAH5500B Front Load Washer

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Front load MAH5500BWQ filled up, door locked and didn't start up. clicking sound heard. Tried to get service code - gave me code 17

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  • soboczynski Dec 12, 2009

    I've got a service manual - that is how I got code. Not sure how to perform lock test.



    I cleared the codes and am no longer getting that code 17 and the machine is doing the same thing.



    Fills up, door lock and it just sits there. it is clicking, trying to move on to next stip.

  • soboczynski Dec 12, 2009

    I gave insufficent information in my original question.

    I do have a Maytag service manual but it has limited troubleshooting info. It goes by codes and the only code it gave the firt time I ran diagnostic was a code 17, which is listed as door lock. I erased codes and attempted to start machine and same thing happened. Filled with water, the door locked and it started clicking. If allowed to sit the timer counts down even though nothing is happining. The door is locking.

    The machine is LED readout, not the digital.

  • soboczynski Dec 12, 2009

    still rec'd code 17, could be that latch

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Hi,

Unplug the Washer for Few Minutes and Then Turn it Back ON.If you are getting same Service Error Code, you might need to Replace the Door Latch Assembly and you could get it at Appliance Parts Dealer or Online at www3.sears.com.

On Most Models, to replace it you will need to open the door and remove the screws from the hinges into the cabinet and the ones across and then pop the front panel off, open the dispenser and remove the screws, take the two screws out holding the top down and raise / swap the latch assembly and put back together.

front load MAH5500BWQ filled up, - 61f8aa2.png


Also Check the Wires on Door Switch and Latch Assembly.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Dec 12, 2009

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Diagnostic code 17 means the lid was not opened after completed wash cycles.
Complete the LID LOCK TEST.

Posted on Dec 12, 2009

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Posted on Jan 02, 2017

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