Question about HP PSC 2210 All-In-One InkJet Printer

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Printed pages are blank ie without text

Help please!

When I print out pages from a windows application the pages are blank ie without text - however I do receive printed text when I use notepad. What am I doing wrong ?

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  • arlene_mitch Dec 15, 2009

    Hi Don,

    Many thanks for your comments as I did not know this. However I am using genuine HP printer cartridges in my HP printer so I think my problem must be caused by something else.

    So HELP is still needed.

    Best regards
    Arlene

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Please make sure that you have removed and alignhed the printheads.


Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following:
Are you using a factory new ink cartridge supplied by the manufacturer of the printer?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
Don


Posted on Dec 12, 2009

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