Question about HP Office Equipment & Supplies
The Fuser needs replacing. In the back of the unit is the fuser housing unit, remove it and lift the protect flap and you will see the heating roller assembly, If you manually turn the gear look at the area of the roller that is leaving the smear if any indentations on the roller replace it, this will only get worse over time. Also take out toner cartridge and clean the well. This roller is used to heat the paper before the toner is applied to it.
Posted on Dec 12, 2009
Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following:
Are you using a factory new ink cartridge supplied by the manufacturer of the printer?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
Posted on Dec 11, 2009
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Posted on Jan 02, 2017
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