Question about Canon Pixma MP500 All-In-One InkJet Printer

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Error code says 5c00 on my canon pixma mp500 printer. cant find my manual to figure out what the code means

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Please follow the appended link.

the 0x5C00 is an error indicator that says there is a paper jam at the Auto Sheet Feeder.

Don

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995

Posted on Dec 11, 2009

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The error code 5c00 usually means that there is a paper jam or paper path restriction.
If the path is not restricted, the printer will need servicing.
If you want a downloadable user manual for your printer go to
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995

Posted on Dec 11, 2009

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1 Answer

I have a canon MP550 which has thrown up the error 6C10. I have tried the solutions suggested at FixYa, but to no avail. My printer's only 6 months old. Any suggestions? Regards Jan


It is my pleasure to guide you.


I have done some extensive research on your 'error 6C10'.


I have looked at the following:


QUOTE

PIXMA MP500 Printer
Canon Pixma MP500 Service Manual
http://www.printermanualguide.com/canon-printer/canon-pixma-mp500-service-manual.html

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (ON/OFF button), or Alarm LED Lit in Orange)

Cycles of blinking in orange (Alarm LED) and green (ON/OFF button) 16 times

Error [Error code] Valve sensor error [6C00]

Conditions An error occurred in the valve sensor during cleaning.

Solution(Replacement of listed parts, which are likely to be faulty) - Logic board ***'y (QM2-3078)
UNQUOTE


I realize that the '6C00' error is not exactly your but the manual does not have the 6C10. You can download that at the above link.


I also look at the http://www.retrevo.com/support/Canon-MP500-Multifunction-Printers-manual/id/259bh640/t/2/ Canon Pixma MP500 Users Guide Manual. There are several codes but not the 6C10. You can download this above as well.
Good luck and please post back that you are successful, giving thumbs up, or if I can be more helpful.

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I have the same message and print haed does not move at all.
I will pay for it to be fixed next week (after Easter) and let you know the cause.
Cheer's Steve

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