Question about Sony DCR-HC26 Mini DV Digital Camcorder

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Sony video camera DCR-HC-26. Bought Camcorder

Sony video camera DCR-HC-26. Bought Camcorder cleaner cassette from Radio Shack. Cost $17. Message on Camera Screen Says "Reinsert cassette". When I try to hit play it will do nothing. Tried several times. What do you suggest? kaytwit@gmail.com

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I would take it back to Radio Shack and demand your money back. I would do some research on sony's website and find the right cleaner for you camera.

Posted on Dec 11, 2009

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1 Answer

Clean cassette


you can buy it from Radio Shack or whatever computer store or electronic store from your area.However you can reach the website from SONY/USA or get the support via ONLINE chat for to supply casette cleaner.

God bless you

Nov 21, 2013 | Sony Handycam DCR-HC20 Mini DV Digital...

1 Answer

The screen keeps saying reinsert cassette and I reinsert the cassette and it says it again. I tried a new cassette and same thing.


Take it to the repair service. I am really suspect who's still use a reinsert cassette so today,Refer to old Sony DCR-TRV285E Accessory ,and I didn't know a Sony DCR-TRV285E Digital-8 Digital Camcorder model ,please say clear and correct !

Dec 16, 2010 | Sony DCR-TRV285E Digital-8 Digital...

1 Answer

DCR-TRV285E PAL C:31:23


It is telling you it does not see a proper type tape in the camera, is the cleaner tape a digital 8 cleaner or normal 8? as though they look the same the case is slightly dif at the rear.

May 22, 2010 | Sony DCR-TRV285E Digital-8 Digital...

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DCR HC 23E. Cannot close the cassette. Camera asks


mechanism is faulty.flex cable (FP-031-12) is broken. replace complete mechanism or flex cable (FP-031-12) by any service person

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2 Answers

Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23


when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....

Jan 04, 2010 | Sony DCR-TRV285E Digital-8 Digital...

1 Answer

Sony camcorder


pls clean the head of camera using DV tape cleaner cassette and see if it helps pls do rate me if it helps to fix ur problem

Feb 25, 2009 | Sony Handycam DCR-HC42 Mini DV Digital...

1 Answer

Reinsert the cassette


I had the same problem and had to leave my camera in for service twice, although I am not using it that much. In the end, they told me they had to change the "head" which cost me about 100euros. If it happens again, I think I will throw the camera in the bin!

Nov 05, 2008 | Sony Handycam DCR-HC20 Mini DV Digital...

7 Answers

Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

Feb 13, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

2 Answers

Error message 31:22 reinsert cassette tape


reel sensor is the problem of your camera it is a common problem to that model,maybe the pinch roller is loosen to the post cause of the lock of that is been broke..that roller is that one that pulling the tape...only a technician can put it back to the mechanism and replace that lock...in sony service they replace the whole assembly and cost a lots...i suggest find other service center for fixing it...hope that roller is not lost in your camera...

Aug 20, 2007 | Sony Handycam DCR-HC21 Mini DV Digital...

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