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Freezer I have an under the counter marvel freezer. The freezer comes on but it is not as cold as it should be.

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Re: freezer

Check the condenser (outside coil) and see if its clean. If its dirty then clean it. If that doesn't help then there could be a more serious issue with it. maybe would be best to call a service tech to look at it

Posted on Jan 28, 2008

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Good day,
If you can hear it running but does no cooling then either you have lost the refrigerant charge, or the system has developed a restriction somewhere in the lines. It will require the attention of a professional.. If the machine is under 5 years of age, then the factory will cover the repair.
Call your selling dealer for a warranty repair.

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1. Make sure the cold control is set at the proper level.
2. Make sure that the door seal is making good contact with the cabinet. You can apply a thin coat of Vaseline to the door seal to help tight closure of the door.
Keep the door opening to a minimum during extreme heat conditions. Any small air leak can drastically reduce the operating norms during extreme heat conditions.
That's about all that you can do to regain control, the rest will have to be performed by a refrigeration tech. if you are still dissatisfied.

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Are both evaporator fan and condensor fan running?You stated that you topped off the charge.Assuming the charge is ok, the next thing to check would be the expansion valve.May not be metering the freon properly.A faulty expansion valve can trick you into thinking the unit is undercharged.It may be partially open and starving the evaporator.(Not freezing the water totally)You should have a even coating of frost on the evaporator coil when running.Hope this helps,let me know if i can assist you any further.

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