Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Deleting movie when connect to charge

When the Zune is reconnected to the PC to charge, it will delete movies downloaded to the Zune. As this is a time consuming process to add the movies to the Zune, can anyone offer a solution?

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  • Colbie1 Jan 22, 2008

    I have the same problem only it is with my music and pics. I downloaded over 4000 songs and about 80 pics. I was using a computer at work and was getting ready to switch offices so I deleted all the music and pic files from the computer so it won't bog down the system and before I left I noticed that my battery was getting low so I logged onto that same computer and my Zune window popped up, started synching and started to delete all the music and pics, and deleted over 2,000 before I was able to close out the zune program and just charge. Why dows it do this...this isn't the first time either. Its so frustrating, is there a setting on my zune program on the computer that I can control whether it deletes stuff from my Zune and maybe just set to add new stuff is there is any? I love my zune but little things like this are very disturbing cause I have spent a lot of time on this just to have them all be deleted. Help me before I pull all my hair out!

  • berley Jan 23, 2008

    Thanks. I do have an external drive where I saved the movies but would then delete them from the Zune folder so you suggestion is possible. It was set to NOT autosync so I do not think that was it. I will check next time before plugging in to charge and see if that is what is happening.

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Thank you...after my Zune was completely charged disconnected it and opened up my Zune program and figured out how to set it up to Manual sync when and what I wanted. I just right clicked in the left side tool side tool bar on my Zunes name and I was able to select Manual sync. Thank you for your assistance...at least now I know where to come if I have any further issues that I can't figure out!

Posted on Jan 25, 2008

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It will delete the stuff because it is monitoring those folders for content. When the content disappears then Zune assumes you no longer want it.

Try this-in the Zune program set it to not autosync. See if that stops it. It worked when I tried it with videos but not when I tried it with music.

Otherwise be prepared to keep all of the music and movies in the folders that Zune monitors.

If space on your computer is an issure, I would suggest adding an external drive.

Posted on Jan 23, 2008

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