Question about Ecoquest Breeze AT Living Air Purifier

1 Answer

My ecoquest breeze is sparking the ceramic plate and has a little black burn on the plate. is my machine broken?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 670 Answers

If the plate is cracked or the contacts or the metal grid on the plates are dirty. Take the plate out and inspect for cracks, if it is damaged replace the plate. If the plate is dirty, it can be cleaned with a solution of 1 part amonia and 1 part water. Scrub the metal grid portion of the plate with an old toothbrush and let it sit for about 10 minutes then rinse it off using water. You can clean the contacts with the same amonia solution. Allow the contacts to dry overnight or use a hair dryer to speed up the drying the plate.

Hope this helps.

Posted on Dec 24, 2009


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I just bought a used 880 and when running I see small "sparks" from the plate behind the fan. It looks like the spark you get when using a battery powered fly swatter. That is the best way to...

DO NOT RUN THE MACHINE WITH THE DEFECTIVE PLATE! The sparks indicate that the plate is either defective, wet, or dirty. You can try cleaning the plate, then inspecting it for flaws.
The plates (4" white ceramic squares with screen glued to center of each side) must be clean and inserted correctly.
1) Soak the plates in equal parts plain ammonia/water for 5 minutes. Scrub gently with a toothbrush or small veggie brush. Rinse well. Blow dry or air dry. DO NOT use a towel or paper to dry it off. Avoid touching the screen with your fingers.
2) Inspect the plate carefully for cracks, discoloration, broken wires, loose mucilage, burned areas, or visible dirt or bug parts (!). If the plate is flawed or corrupted, you need to order a new one from Vollara (formerly EcoQuest/Alpine) at 800-989-2299. Use #16618 for the referral number.
3) Clean the metal fingers with a cotton swab and alcohol.
4) Insert the plates firmly, making sure they go in on the tracks, and that the contact fingers rest firmly on the screen part.

The little flickering light is simply an indicator of power, and is normal.

Feb 12, 2011 | Ecoquest Living Air Classic Air Purifier

1 Answer

I need ceramic plates and a rear filter for the Breeze AT...price and shipping?

We can help you with that. email us at We've been dealers with Alpine/EcoQuest/Vollara for 20+ years.

Feb 08, 2011 | Ecoquest Breeze AT Living Air Purifier

1 Answer

My Breeze AT by EcoQuest , Model Breeze AT, Serial AT 125386, is sizzling the only ozone plate it has. A sizzling sound and a visual inspection shows it has a heavy concentration of voltage near the...


It should be used with 2 plates. Order new plates IMMEDIATELY. They aren't too expensive, and hopefully will save your machine if it hasn't been damaged too severely.

Call Vollara (new name for EcoQuest) (1-800-989-2299) and use #16618 as your Dealer Referral number.

Jan 24, 2011 | Ecoquest Breeze AT Living Air Purifier

1 Answer

Can't locate parts for Ecoquest Breeze AT in N.Z. I need glass filters.

The plates (which you referred to as filters) are now actually ceramic. Call Vollara customer service (new EcoQuest name) at 800-989-2299. Or go online at Scroll down to "Full ozone plate single dot." Use dealer referral #16618 if you are no longer in contact with the registered dealer who sold you the machine. You may wish to order several, since I'm sure postage will be high for you.
Make sure you use ammonia/water in a 1/1 ratio to clean the plates, and dry them with air (no towels or cloth.) Do not touch the screen part with your fingers.

Jan 18, 2011 | Ecoquest Breeze AT Living Air Purifier

1 Answer

Why does my Breeze randomly change fan speeds and purification levels?

The most common reason for surging or changing power levels is a loose connection somewhere.

1) Make sure the plug in the back is inserted firmly and the wall socket is live. The wall socket should not be powering a high-use appliance such as a furnace or refrigerator.
2) Check to make sure the back screen is inserted firmly, depressing the interior safety switch. (It will click when positioned correctly).
3) Make sure the plate is inserted firmly and correctly in the top and bottom "tracks" inside the machine. The metal contact fingers should be pressing firmly and evenly on both sides of the plate, in the metal screen area. You can bend them a little to increase the pressure. You may need to adjust the upright white ceramic posts to align the contact points. (Sometimes they twist.) Make sure the screws that hold the contact points are in firmly.

If none of these troubleshooting suggestions solves the problem, it may be malfunctioning because of computer issues. Unfortunately, Vollara (new name for EcoQuest) no longer services nor sells the Breeze model. However, customer service will inform you of your options. 800-989-2299.
You may also attempt to locate dealers who still have the Breeze in stock, and/or parts. You would need to do this by first asking Customer Service to locate a dealer in your area. They'll give the dealer your number, hopefully the dealer will call, and you can ask them to inquire among their associates.

Jan 13, 2011 | Ecoquest Breeze AT Living Air Purifier

1 Answer

How do you clean my Ecoquest Breeze

take the filter off the back and the grill of the front gently pull the plate(s) out of machine wash plates grill (not filter) in tub or sink with clear mild ammonia and warm water

Nov 18, 2010 | Ecoquest Breeze AT Living Air Purifier

1 Answer

I have 5 air purifiers Ecoquest, Alpine all in need of repair, need someone in Tempe, AZ to look at them. Thanks

The problem:  EcoQuest is now Vollara, and has discontinued the sale and service on the Breeze machine.  Some of the machines may have basic problems which you can troubleshoot. 

1)  If absolutely nothing happens when the machine is plugged in, check the fuse.  Replace if needed with the EXACT same size (usually available at auto parts stores).  Also check the plug, making sure it's inserted firmly and is not frayed or broken.

2)  If the machine turns on, buzzes, but the fan doesn't turn, you can remove the front grid and fan blades and oil the shaft with a light household (sewing machine or hair clipper or 3-in-1) oil.

3)  If the fan turns, but no/little purifier odor is emitted, check the plate(s).  Inspect them carefully for any flaws, cracks, loose seals, broken screen filament, discoloration, burned spots.  Any imperfect plates must be replaced.  (Call Vollara Customer Service at 800-989-2299, using #16618 as the dealer referral number.)

4)  Clean plates which show no defects.  Use a solution of ammonia/water 50/50.  DO NOT USE any kind of sudsy or scented ammonia, nor any cleaning solution which is merely ammonia-based.  DO NOT use detergent or any other cleaning product!  Use a soft brush to scrub, then rinse well.  Blow-dry or air-dry.  DO NOT USE any kind of towel or cloth to dry!  Avoid touching the screen mesh with fingers.

5)  Clean antenna ionizer (the circular metal object) and the plate contact "fingers" with a cotton-tipped swab and alcohol.

6)  Double-check to see that all parts are inserted and aligned correctly, and that there are no visible loose or corroded wires.

If none of these options works, the problem is most likely in the computerized works, and cannot be easily repaired.  Perhaps some machines can be used for parts and a knowledgeable electronics person may be able to reconstruct a couple of working machines.

You can attempt to locate a dealer near Tempe by going to and entering your zip code in the "Find a dealer" link.  Or you can call the above customer service number and ask them to find a dealer for you.

Jun 07, 2010 | Ecoquest Breeze AT Living Air Purifier

1 Answer

I no longer smell the ozone smell that i used too.

You probably have a burned out high voltage transformer. That's what produces the ozone. Helpful hint...........the high voltage transformer is also the one used in bug zappers.

May 29, 2010 | Ecoquest Breeze AT Living Air Purifier

1 Answer

Hi i have a Ecoquest Breeze AT Living Air

that ligth its uv lamp you can replace it your self get parts from ecoquest for the rigth model

Apr 02, 2010 | Ecoquest Breeze AT Living Air Purifier

1 Answer


You got new plates they offer no support by phone? Could be some kind of dirt or contamination, the transformer could be shorting or sparking, write me at or look me up on, it may be worth mailing to me and let me estimate repairs,

Nov 11, 2008 | Ecoquest Flair Air Purifier

Not finding what you are looking for?
Ecoquest Breeze AT Living Air Purifier Logo

Related Topics:

251 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ecoquest Air Purifiers Experts


Level 3 Expert

5692 Answers

Michael Youngman
Michael Youngman

Level 2 Expert

296 Answers

The Knight
The Knight

Level 3 Expert

76036 Answers

Are you an Ecoquest Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides