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My Kenmore front loader fluctuates between FDL F11 and F02 and only runs for a few min at a time

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  • lisadblake Dec 26, 2009

    It turned out to be a dirty filter . Cleaned it and it has worked fine .

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  • 230 Answers

Hi There
Here's some of them you can read to read. Hope this helps you.
F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness
F/dL Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure

F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Take your time reading this i hope it helps you out.
Thank you for writing to fix ya.
Best regards Richard

Posted on Dec 12, 2009

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2 Answers

WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?


Communications error.

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  • Jan 30, 2016 | Dryers

    2 Answers

    I have an F11 code on my kenmore front load washing machine


    After years of suffering from random F11 that became a permanent F11, I did the repair as in the video and all is good for 2 years. No more F11. About one load a day (we have kids!)

    Aug 22, 2014 | Kenmore HE2 Plus Front Load Washer

    1 Answer

    I have an E4 front loader it is flashing F11 what does that mean?


    If you're handy, there's a guy on Ebay who seems to specialize in the F11 problem. Here's the web address:

    http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2

    I know nothing about him, but he has great feedback.

    Jan 16, 2011 | Kenmore Washing Machines

    2 Answers

    I have a F11 failure. Initially stopped after 2 minutes. But after disconnecting and reconnecting wires to ccu it worked for a couple of days. Then began to stop after 10-12 minutes - then again F11 fault....


    STOP the insanity....that's what you're saying if you encounter the F11 and/or fDL error codes on your washer. If you're not there yet, you will be soon....
    The dreaded F11 and/or fDL codes - been there done ALL that!! Our Whirlpool DUET washer is just over 5 years. We experienced our first F11 code 6 months ago (warranty just expired what else is new?). When it first happened, I thought nothing of it - hit the cancel button and the machine reset itself. Then it happened again and again and again. Each time it happened it was more challenging to reset it. I searched for the fix on line - I should have done my research before we purchased the washer.
    I was able to determine the error was stemming from the CCU board. Order a new one at over $300.00 and have the same thing happen again - I don't think so. We tried EVERYTHING suggested on multiple websites.....unplugging the washer, hitting the right upper side, checking wires, wiggling the wires, wedging things to improve contacts, soldering, re-soldering, Vaseline, changed relays....anything and everything was a temporary fix. Contact Whirlpool directly? Tried that too, they apparently don't recognize there is an issue with F11 fDL errors, "not a commonly called in concern". Really?? We started searching washers to purchase....I couldn't bare spending $$$ for another washer, but we are a busy active family with 4 kids - what are our options? Then one night after searching the websites for one last desperate attempt at salvaging our washer, I followed through on a link:
    http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2

    email: selling.surplus@gmail.com

    Now, I'm the biggest sceptic in the world and the most frugal consumer - really I am. I am posting my testament to this service because I've been there - frustrated, disappointed, angry. I am so pleased with the service Ed provided - from answering all my questions, to the superb job he did on the CCU. You can review all the comments posted by all his other pleased customers on eBay. I had to stand by my washer for the first 6 loads - just in case the beep beep beeps started. To my astonishment, amazement, and surprise - it never happened!! In my opinion, this is the only true fix for your F11/Fdl error!!
    I never imagined in my wildest dreams ever telling anyone how happy I am to be doing my laundry again, but I really am!!

    May 10, 2010 | Whirlpool GHW9400 Duet Washer

    2 Answers

    FDL fault code on kenmore elite washer


    F DL
    A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

    Nov 08, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Kenmore HE3 front loader keeps getting F02 error message, most often when I wash towels. I was able to workaround by pulling half the load, but that no longer does the trick.


    Long Drain

    F02


    If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

    Press PAUSE/CANCEL twice to clear the display.

    NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

    Potential Causes

    • Check the drain hose and make sure it is not plugged or kinked
    • Check the electrical connections at the pump and make sure the pump is running.
    • Check the drain pump filter for foreign objects
    • If the above does not correct the problem replace the pump

    Jul 13, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

    1 Answer

    Error Codes F dl and F 11


    Okay...it sounds like you have a bad door latch assembly. It makes contact, washer begins the wash cycle, and then after some vibration becomes unlatched and generates the "Fdl" code or "F11". "Fdl" is a door latch error, "F11" is a serial communications error to the CCU. A door latch problem can generate BOTH codes, because it has a communication link to the CCU. I would recommend replacing the door latch. You can find the part at either repairclinic.com or searspartsdirect.com. Just type in your COMPLETE model number in the Search menu and you will find a listing of all the parts. For instructions on how to replace the door latch, go to my profile and look under "Tips and Tricks". I have a write-up listed there on how to replace a door latch on a front loader. If you cannot find the information you are looking for, or have any further questions, please let me know. I hope this helps you.

    Apr 16, 2008 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

    1 Answer

    Random electrical problems, sometimes it works beautifully, sometimes not!


    F11 = Communication between the Central Control Unit (CCU) and the
    Motor Control Unit (MCU) cannot be sent correctly.
    .
    1. Unplug washer or disconnect power.
    2. Check wire harness connections to the MCU, the motor, and
    Central Control Unit (CCU).
    3. Check the drive system for any worn or failed components.
    4. Plug in washer or reconnect power.
    5. Verify CCU operation by running a Diagnostic test or any
    cycle.
    6. Check the MCU by looking for operations of the drive motor.
    7. Check the drive motor for powered rotations.
    8. Check that the serial harness at the MCU is not mounted
    upside down. The wires should be to the left when facing the
    MCU connectors.

    FDL=
    A Door Lock Error occurs if the door cannot be locked. It will try to lock
    it six times before displaying the error code.
    Le code d’erreur “Verrouillage porte” apparaît s’il n’est pas possible de verrouiller la
    porte. Le système effectue six tentatives de verrouillage avant d’afficher le code d’erreur.
    ■ Door lock mechanism is broken or removed from door.
    ■ Door switch/lock unit failure.
    1. Unplug washer or disconnect power.
    2. Check door switch/lock unit.
    3. Check the wire harness connections to the door
    switch/lock unit and Central Control Unit (CCU).

    Feb 12, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    F DL Error Code


    If you were already experiencing the F11 error code and now experiencing the Fdl error, this more than likely is a failure of the Main Control Board. F11 is a serial communications error associated with the Main Control Board, while the Fdl error is either a failed Main Control Board and/or door latch. You can replace the door latch first to see if the error goes away, but I would almost bet you have a control board problem since you were already experiencing an intermittent error code associated to it. Let me know if you have any further questions.

    Sep 16, 2007 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

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