Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Door won't open on my front loading maytag washer

I started a load and then paused it to add something to it and now the door will not open. I can hear the motor, but I never get the loud click that opens the door. I put my sons lucky basketball socks in there and I need to get them out today (this morning).

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Re: door won't open on my front loading maytag washer

I hit hit power button and mine turned off and unlocked,kf it wasnt in apin cycle you will end up with a lot of water on your floor from what ever it is you have to remove, so have plenty of towels ready.

Posted on Sep 30, 2015

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Re: door won't open on my front loading maytag washer

Try unplugging machine and then plugging back in see if that resets it. Also if you still cant get it unlocked there is a emergency latch release. Remove the 4 phillips head screws holding dispenser trim/lid. Now look in in front of (closest to door) now look for what appears to be a weed eater line (it should be green) pull gently and it should release door. Hope this helps get to your sons socks.

Posted on Jan 20, 2008

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Try this:

Run an empty load and as soon as water has filled and the washer begins to run, open the washer door (probably have to pause the washer via the control panel) and add 3 - 4 cap fulls of regular bleach. If you don't have regular bleach, you can try vinegar. After cycle completes, open washer and wipe the entire gasket with an old towel.

When washer is not in use, prop the door open so the inside can fully dry.

Please report back here with the results and if you are still having problems, we can take the next steps if needed.

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Here is a link to your user manual to see if it offers any help. The only thing I saw was to use the Cycle Selector button to unlock the door.

I found this on the Maytag site:

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