Question about Lexmark Wheelwriter 3500 Typewriter

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3500-4500 series lexmark

Trying to replace cartridge that the manual said i needed a part number 23, bought 23 black cartridge and printer sayin incorrect cartridge. on the box it says return printer cartridge what does this mean? help please dont know what to do, i have an assignment in for tommorrow and i cant print it off, nursing student.

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  • pelofino Oct 20, 2008




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Can you make sure the number corresponds with the typewriter itself? Sometimes, the manual could be a typo/misprint.


Posted on Feb 07, 2008

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You actually need a 2 and a 3, two is the black and 3 is for color.

Posted on Aug 19, 2009


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My Lexmark 3550 printer is giving me the message "Right Cartridge Missing" when I attempt to install the new cartridge.

Here's a link to the Lexmark website on Cartridge Numbers 23 and 24 Are Not Recognized on X3500-4500 Series Printers. Just follow the instructions carefully. If you need more assistance, leave a comment and I'll get back to it. Thanks.

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I purchased new color ink cartridges (24) and my printer says "right cartridge is incorrect". The shape of the cartridge is different from the 24 cartridge I have replaced. How can I fix this? I have now...

Here's an article in the Lexmark website on Cartridge Numbers 23 and 24 Are Not Recognized on X3500-4500 Series Printers. Just click on this link: A firmware update may be needed. Follow the instructions carefully. Hope this helps.

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I replaced a new lexmark 23 print cartridge in my X4530 printer.

This happens from time to time. I have bought new 22 & 23 cartridges for my Lex. x3350 before with "flawed" contacts. Either return it for refund or buy a new one. Thw next working one you get, try re filling it. I get mine refilled at Walgreens. Cost for me in Texas is $10 for black and 15 for color. I refill them 4 times before I replace with new. Saved me a ton of money.

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I have installed a black 23 print cartridge in my x3550 printer, and it is indicating that the cartridge is incorrect, however, this is the same cartridge that is required.

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A small number of #23/#24 cartridges will report as Incorrect Cartridge because
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3500-4500 Series (X3550, X4550)

3400 Series (X3430)

1400 Series (Z1420)

To apply the upgrade:

  1. Make sure the printer is turned ON and connected with a USB cable.
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When the update is complete the printer should automatically restart and accept the #23/#24 cartridges.

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You must upgrade your firmware on your printer.

Lexmark has a technical support bulletin :

Cartridge Numbers 23 and 24 Are Not Recognized on X3500-4500 Series Printers
ID: ENUS33696

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No it doesn't work in the X3430 printer, I tried using the #23 cartridge myself. Only after trying it did I read the side of the box, which doesn't list this printer.

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series it would be 18C0032 (Lexmark 32) Black remanufactured cartridge 18c0032.jpg
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Apr 03, 2008 | Office Equipment & Supplies

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