Question about Sony PS3 40GB Best Sellers Bundle Console

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Tech support number?

Red light appering when i power up console saying contact tech support...whats there number

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1-800-345-SONY

If this helped please rate me, if not please comment and I'll see how I can help better.

Thanks,
Brandonmxb

Posted on Dec 11, 2009

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Here's the link for your service request but you will also need the model number as well as the serial number:

https://service1.us.playstation.com/rma.htm?_flowExecutionKey=_cB136101B-B33E-4237-93B4-4A8583AEF85E_kA1987F6C-6C09-D56C-8446-C5CDD4BD1EEC

Posted on Dec 11, 2009

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1 Answer

What is wrong with my xbox it says error 65?


Error 65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.

Flashing red:
1.the av cable cannot be detected
Make sure that the AV cable is correctly connected to the Xbox 360 console.
Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
2.general hardware failure
Try restarting the console.
If restarting the console does not resolve the behavior, follow these steps:
Turn the console off.
Unplug all the power and AV cables from the console.
Unplug the power cord from the wall socket.
Firmly reconnect all the cables.
Turn on the console.
If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
Also examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the RoL flash red.

The specific type of hardware failure can be determined by a "hidden" error code
Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button (the small white one), while holding that button press the eject button.
The LEDs will now blink the first number in the code (as described below).
Release the eject button and press it again.
The LEDs will now blink the second number of the code.
Release the eject button and press it again.
The LEDs will now blink the third number of the code.
Release the eject button and press it again.
The LEDs will now blink the forth number of the code.
Release the eject button and press it again.
The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.

Here is how you interpret the LEDs to get the code number:
All four lights flashing - 0
One light flashing - 1
Two Lights flashing - 2
Three lights flashing - 3

0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
0010 over heating
0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes.
0012 over heating
0013 over heating
0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard.
0022 GPU Error / GPU Overheating

Feb 08, 2010 | Microsoft Xbox Console

Tip

What to do if you have 3 flashing red lights on your Xbox 360 Console?


If you have the 3 rings of Death (3 Flashing Red Lights) on your xbox 360 console, all you need to do is to contact Xbox Support and report this issue with them. The Console has a 3 year warranty for the 3 flashing red lights. Just make sure you did the following first:

1. Power Cycle your Console (Turn it off, unplug the power adapter from the wall outlet, wait for 30 seconds, turn it back on)**This is the best solution and it usually works!!

2. If still persist, Turn it off, remove any accessories connected to it (Hard Drive, Controllers, etc.) turn it back on without those accessories. **These accessories sometimes causes the problem.

3. If removing these accessories removed the 3 flashing lights, attach the accessories one at a time, every time turning it off and attaching one and turning it back on checking each time if the red lights (any lights) appeared. It will tell you what is causing the error.

4. If all else fails, again CONTACT XBOX TECH SUPPORT on their Toll free number. Make sure that you tell the tech that you have done those things above so they can create a report for the issue. They love the 3 flashing red lights issue. I should know, I am formerly one of them. :)

on Jun 12, 2010 | Video Game Consoles & Games

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My xbox is flashing three red lights and the error code E74 is appering


your Micro$oft xbox is broken - return to manufactureer

Dec 07, 2009 | Microsoft Xbox Console

1 Answer

Xbox 360 has two red lights


2 red lights mean its over heating. Well there really isnt much you can do to fix the problem. What I sugest is if it is in a cabnet. take it out and put it on the floor. Try both positions (standing and horizonal). If you still are having that problem try buying a intercooler from bestbuy or EB. If you dont want to go that route. You can try calling microsoft and if still under warranty they will fix it. the number is 1-800-4MYXBOX. hope this helps.

Jun 30, 2009 | Microsoft Xbox 360 Console

1 Answer

1 red light on my xbox 360


Contact microsoft because its an error sign, unlike if it was 4 red lights.
0800- 587- 1102
that is the uk number

Good luck

Apr 23, 2009 | Microsoft Xbox 360™ Premium White Console

1 Answer

Laser is not reading disc says "open tray" after 2 sec. xbox 360


my xbox 360 elite has 2 red lights, which im led to believe is over heating, but it had only run for 15 seconds so cant of overheated so whats the problem? regards paul.

Jan 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Problems trying to get my ps2 to fully work.


Your power supply is not giving enough power to the unit. Get a new power supply and you will be fine.

Good Luck

Please rate FixYa!

Dec 19, 2008 | Sony PlayStation 2 (PS2) Console

2 Answers

How do I Fix flashing green and red light


What error number does it have on the screen? It should be a white number in one of the corners of the screen. If you find out what it is, then select add more details in this question and say what the error number is.

Dec 22, 2007 | Microsoft Xbox Console

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