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I have a GE side by side Model #GSH25KGPA refridgerator with a water & ice dispenser. I cannot get the ice to dispense. Water works fine. I removed the ice storage drawer and top shelf and note that the drive mechanism will not rotate either clockwise or otherwise. My manual indicates I should be able to rotate it clockwise a 1/4 turn. Can you help?

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If you can not turn the U shaped drive by hand, you most likely have a frozen auger drive motor. Just thawing it out will not cure the problem, as moisture will re-freeze it again. You will need to replace the motor, part number WR60X10258 for your model.

Posted on Dec 11, 2009

Testimonial: "You said I need a new Motor #WR60X10258 for my icemaker. Good, where ... GE or who? are they difficult to install? Thanks"

  • Carl Schulzetenberg
    Carl Schulzetenberg Dec 21, 2009

    Most any appliance servicer / service center will be able to get it for you, or direct from GE (800-851-6200 I think) or places like C.E. Sundberg http://www.appliance-parts.com/customers...

    have this item in stock at several of their locations and will sell and ship direct to consumers also.



    Working in a narrow freezer side of a S x S is always a bit of a pain, but all you need is a 1/4 inch nutdriver or socket, and possibly a phillips screwdriver to remove the drive motor mounting, unplug it and then work on it on your table. (sometimes the locking electrical plugs take a bit to figure out the release) The big U drive unscrews off the motor shaft. On a scale of 1-10, it's about a 4, due to the pain of working in the narrow space.

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