Question about Dell Inspiron 6400 Notebook

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Control Button stopped working? How to reset?

I think I may have inadvertently reset my Control key on my Dell Inspiron 6400 laptop. It no longer functions - no CTRL C, CTRL V, CTL ALT DELETE. I rely on the Control Key for basic functions like copy and paste a trillion times a day so this is downright painful!

I do not think this is a hardware issue. I think I bumped something or held a key down to long somewhere along the line. Can someone share how to check your keyboard settings and possibly how to reset the almighty Control Key?


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  • Tasha-Bee Jan 21, 2008

    My Ctrl button and Del also seem to have stopped working on my NEC laptop keyboard. Unfortunately the solution by Chipside didn't work in this case. Any other solutions? I haven't thought of any other way to resolve this problem.



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Actually it matters not what computer you have, it's the operating system that's the problem. This is a very common fault in windows 7 and to a lesser extent XP. There are a few problem areas and solutions. Firstly, forget uninstalling the keyboard drivers or checking your files with scannow or doing malware adware checks, or ctrl alt fn buttons or installing Clipspy or going back to restore points. that's all BS and a complete waste of time, these answers are usually offered up by people who have never experienced the problem and actually muddy the waters with all sorts of number lock key board this and that answers BS answers. Put-up or shut-up! You either know the answer to the problem or you don't, and you don't if you haven't experienced it. It's annoying, frustrating and shows just how far Microsoft hasn't come.

The underlying problems with losing ctrl C ctrl V arise with eithe;r Java and/or Skype, or both. 1) Skype updates knock out the control C control V function, usually with the BS click call, it's not compatible with windows 7 and has a number of conflicts that Skype, although they claim to have patch fixed, have not solved. Even their click to call conflict patch doesn't work, an error message comes up on the download no matter where you get it from. 2) Java has conflicts with Windows 7, control panel type in Java,go to updates, if the update doesn't work you will have to remove and restore Java. It has comp 3) You can sometimes solve the problem by force switching-off your computer, without going through the normal sequence, then starting it in safe mode, which may load any missing files that have been knocked out by the aforementioned Java and Skype. Failing this, and as a last resort, you're going to restore to factory restore, but remember, this will only work for a while, until Skype updates its system and bang you'll be down again. So make sure Skype cannot update, go into Skype tools, updates, turn-off automatic updates. I hope this helps. I've had the problem 14 times and lost the will to live going through the myriad of file,sequence,number lock,uninstalls,file/malware checks BS that's out there. Even Microsoft help doesn't list the problem. James

You'll finish up going to all sorts of forums and none of the geeks or pseudo geeks have much input. Forget even the retore poin

Posted on Jun 10, 2012


You have made an update, installed a new software, or have gotten some malaware that has disabled your (Ctrl/Shift/Alt) key. You get them working again, by going into the control panel of your Operating System (2000, XP, Vista) and disabling your keyboard manually and then starting-up again. Here's how you do it:

01. Go to Settings ---> Control Panel ---> Performance ---> System.

02. In the System dialog box, choose Hardware.

03. Go into Device Manager.

04. Find Keyboard in the list.

05. Click on Properties.

05. Disable the Keyboard.

Now you must restart your computer. When it starts up again, it will automatically recognise your keyboard as a 'new' device and re-apply the drivers from your XP operating system, as they were before you got them messed up.

It will again ask you to restart. Click yes. When your computer starts up again, it will magically restore whatever keys that got stuck, or wouldn't work. Tada!

Posted on May 07, 2008

  • ldhkah301 Dec 08, 2012

    Thank you! I knew something was disabling the control key--whenever the IT guy is there something goes wrong. lol I just didn't know which program it was and how to re-enable my control key. Ctrl does work with ctrl + home and ctrl + end in a Word document, however. It is being used in conjuntion with dictation software. If I hit Ctrl + Up arrow, it increases the speed of the dictation. Ctrl + down arrow and it decreases the speed. IT guy told me to get a new keyboard. Even I'm not that dumb. Thanks for your help.


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Go to MS Word, word options, customize, customize, keyboard dialog box, commands not in the ribbon. Choose word right and put in an alternate to Ctrol + right like Alt + right. Type that. Do the same for word left. Choose it and put the mouse in the box to the bottom right and type Alt + left. This will give you the option of using Alt instead of Ctrl.

Posted on Dec 07, 2012

In addition to the Ctrl key not working, the Del key also wasn't working, and right-clicking did not bring up the normal menu. I tried the sticky key solution plus other remedies described on other websites, and nothing worked. Then we updated our browser to Internet Explorer 7, and that fixed all these problems (and a few more that we which weren't key-related)!

So it is very possible that the solution is to update your browser.

Posted on Jan 24, 2008

Try using the on-screen keyboard

Posted on Jan 24, 2008

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Sir try holding the Fn key then press F10 i think its just a numeric key to alpha key configuration

Posted on Jan 20, 2008

  • chris albert navarro
    chris albert navarro Jan 21, 2008

    lolz if my rate is locked i wont help you... just joking... if that is not the Fn key problem the sticky key on the accessibility option inside your control panel... turn if of if that suits you... if still getting the problem check he keyboard icon in control panel then click hardware tab then properties button.. it will take you to a windows that will provide info if your keyboard is working properly...


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