Question about HP DeskJet 710c InkJet Printer

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The printer apear to be dead!

Two days before was printing super! Today when I try to print nothing apear. The power led and the paper feed tractor led blink together 1 time and nothing move up. When I open the cover nothing is moving also. I try to disconect power and to reconnect again. I try to reset and printing test page holding power buton and pushing four times the resume butin but nothing move. Seems to be dead. With te power boton seem to turn on and off normally. What I can do? Any idea? Thanks in advance

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Re: The printer apear to be dead!

Buttons and lights on the printer Two buttons and three lights are located on the front of an HP Deskjet printer.

  • The lights tell when the printer is working or when it needs attention.
  • The buttons help control the printer.
Buttons and lights Purpose c00123886.jpg POWER button and light Push the POWER button to turn the printer off and on. When lit, the light shows that the printer is turned on. c00123889.jpg RESUME button and light The light blinks when there is a problem with paper. When the problem is corrected, press the button. c00123892.jpg Print cartridge light The light blinks when there is a problem with a print cartridge. When the problem is corrected and the top cover is closed, the light will stop blinking. Troubleshooting blinking printer lights Blinking lights Reason c00123895.jpg

All lights are off. The printer is off (asleep).

Press the POWER buttonc00123886.jpg to turn the printer on.

The printer should turn on automatically when a print job is sent to it. c00123898.jpg

The POWER (top) light is on. The printer is idle.

The printer is ready to print a document. c00123900.jpg

The POWER (top) light is blinking. The printer is busy printing.

Allow enough time to print. When a document has many fonts or graphics or uses complex color such as a color photo, it takes longer to begin printing. c00123902.jpg

The PRINT CARTRIDGE (bottom) light is blinking. Possible causes:

  • The front cover is open. Make sure the front cover is completely closed.
  • The print cartridge is missing. Make sure the print cartridge has been installed correctly.
  • The print cartridge is broken or incompatible. Lift the front cover, and wait for the print-cartridge cradle to slide out. Check the part numbers on the print cartridge:

Black: 51645A

Color: C1823D,

If the print cartridges are compatible and correctly installed, they may be defective. Try replacing the print cartridges.

If none of the above suggestions fix the problem, and, if the error message still occurs, it may be a hardware failure. Call the HP Customer Support Center.

Posted on Jul 09, 2008

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If the pritner is not printing I would recomend checking the following;

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    -When the printer has finished initializing ensure the printer is OFFLINE
    -Press and release the button to enter the MENU
    -Press the button under "MENU" on the LCD display
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Hope this helps.

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Hi. The reasons listed in the manual that cause the LED to flash normally are:

Front cover is open
Close the front cover of the printer.
Back cover is open
Close the back cover of the printer.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 6-5.
If the printer does not start printing, press the Go button.
No paper fed manual feed slot
Put the paper in the manual feed slot. See Printing on plain paper, bond paper
or transparencies from the manual feed slot on page 1-10 or Printing on thick
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Memory full
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document. See Solving print problems on page 6-15.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document.
See Solving print problems on page 6-15.
Drum Error
The corona wire needs to be cleaned. See Cleaning the corona wire on page 5-14.

If you check out page 6-5 it tells how to clear the paper jam from the rear of the machine! A point often missed.

Check out the website below if you don’t have a copy of the instruction manual =

If all else fails, try a reset of the printer Drum & Page counter:
  1. With printer tuned on.
  2. Press and hold the “internal button” behind front cover, until all LEDs illuminate.
  3. Make sure Drum light is off, then release and close front cover.
Hope some of this helps………..Please post a response back here and let us all know if it works?............Regards, Cornwellnet (UK)

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Paper LED Blinking

Did you see
The Paper LED is flashing.
papereroor2.gif Meaning of LED Indication

Front cover is open:
Close the front cover of the printer.

Back cover is open:
Close the back cover of the printer.

Paper jam:
Clear the paper jam. To see paper jams and how to clear them, click here. If the printer does not start printing, press the Go button.

No paper fed manual feed slot:
Put the paper back in the manual feed slot.

Memory full:
The printer memory is full and the printer cannot print full pages of a document. To solve this problem, click here.

Print overrun:
A print overrun occurred and the printer cannot print full pages of a document. To solve this problem, click here.

Clean drum unit:
The corona wire needs to be cleaned. To see how to clean the corona wire, click here.

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if the printer is still not marking the paper you may need to replace the printhead or printhead cable.

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