Two days before was printing super! Today when I try to print nothing apear. The power led and the paper feed tractor led blink together 1 time and nothing move up. When I open the cover nothing is moving also. I try to disconect power and to reconnect again. I try to reset and printing test page holding power buton and pushing four times the resume butin but nothing move. Seems to be dead. With te power boton seem to turn on and off normally. What I can do? Any idea? Thanks in advance
Buttons and lights on the printer
Two buttons and three lights are located on the front of an HP Deskjet printer.
The lights tell when the printer is working or when it needs attention.
The buttons help control the printer.
Buttons and lightsPurpose
POWER button and light
Push the POWER button to turn the printer off and on. When lit, the light shows that the printer is turned on.
RESUME button and light
The light blinks when there is a problem with paper. When the problem is corrected, press the button.
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Print cartridge light
light blinks when there is a problem with a print cartridge. When the
problem is corrected and the top cover is closed, the light will stop
Troubleshooting blinking printer lights
The printer apear to be dead! - c00123895.jpg
All lights are off.
The printer apear to be dead! - c00123886.jpg is off (asleep).
Press the POWER button
to turn the printer on.
The printer should turn on automatically when a pThe printer apear to be dead! - c00123898.jpgent to it.
The POWER (top) light is on.
The printer is idlThe printer apear to be dead! - c00123900.jpg>The printer is ready to print a document.
The POWER (top) light is blinking.
The printer is busy printing.
enough time to print. When a document has many fonts or gThe printer apear to be dead! - c00123902.jpgses complex color such as a color photo, it takes longer to begin
The PRINT CARTRIDGE (bottom) light is blinking.
The front cover is open. Make sure the front cover is completely closed.
The print cartridge is missing. Make sure the print cartridge has been installed correctly.
print cartridge is broken or incompatible. Lift the front cover, and
wait for the print-cartridge cradle to slide out. Check the part
numbers on the print cartridge:
If the print cartridges are compatible and correctly installed, they may be defective. Try replacing the print cartridges.
none of the above suggestions fix the problem, and, if the error
message still occurs, it may be a hardware failure. Call the HP
Customer Support Center.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
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i know you stated you put the paper in correctlyin the printer but if the thermal reactive side of the paper is not facing the print head the thermal paper won't print on the wrong side of the paper. it will load into the printer and seem ok but the heat on the wrong side of the paper will not react and show any writing. Can you try turning the paper over in the printer feed holder so the other side of the paper faces the print head and give it another test .
This error apear usaly on this machine , when the cloutch sistem of paper feed roller are obsolete , to fix this issue you must clean the sponge out the clutch or replace-it becouse this is already sticky
The printer is not meant to use multi-copy carbon invoices. The cause of your problem is the double-feed prevention pad below the paper pickup roller. When the first form is fed, the double feed prevention pad will stop multiple paper feeds. With multi-page carbons, the paper feed roller is trying to feed the form, and is pulling the top page of the form into the feed rollers while the double-feed prevention pad is stopping the bottom form from feeding and the top and bottom pages are sliding because of the carbon paper between the sheets. The only solution that I know of is to buy a printer with a tractor feed and pre-printed fan-fold forms with tractor feed strips on the sides of the forms.
The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.
If the pritner is not printing I would recomend checking the following;
Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
Observer the LCD display for any errors that may be seen when print jobs are sent.
Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in thefollowing way. -Power the printer ON holding down the button, keep the setup button held down whilst the printerinitializes. -When the printer has finished initializing ensure the printer is OFFLINE -Press and release the button to enter the MENU -Press the button under "MENU" on the LCD display -Press the button under "PRINT" on the LCD display
The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;
The computer system is not sending jobs to the printer (check the correct printer is selected on the computer system)
Connectivity problem (check cabling, IP Addresses etc)
Delete the printer icon. Power down your computer. Disconnect your printer cable. Power the computer on. After you log into the system, reconnect your printer cable. If the printer is found, install the driver. If not found, your printer cable may be faulty or problem with printer if you cannot print a test page.
Hi. The reasons listed in the manual that cause the LED to flash
Front cover is open Close the front cover of the printer. Back cover is open Close the back cover of the printer. Paper jam Clear the paper jam. See Paper jams and how to clear them on page 6-5. If the printer does not start printing,
press the Go button. No paper fed manual feed slot Put the paper in the manual feed slot.
See Printing on
plain paper, bond paper or transparencies from the manual
feed slot on page 1-10 or Printing on thick paper, labels and envelopes from
the manual feed slot on
page 1-13. Memory full The printer memory is full and the
printer cannot print full pages of a document. See Solving print problems on page 6-15. Print overrun A print overrun occurred and the printer
cannot print full pages of a document. See Solving print problems on page 6-15. Drum Error The corona wire
needs to be cleaned. See Cleaning the corona wire on page 5-14.
If you check out page 6-5 it tells how to clear the paper
jam from the rear of the machine! A point often missed.
Check out the website below if you don’t have a copy of the
instruction manual =
try a self test print(hold feed and power up) if the printer still does not print check the ribbon to make sure it is inserted correctly. If it is still does not print it could be the printhead or pressure setting. you could also try printing with carbon paper to see if the pins in the printhead are striking the paper.
if the printer is still not marking the paper you may need to replace the printhead or printhead cable.