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in the properties section where U find the maintenance program is there a choice that says clean bottom roller - try that - also try using a paper towel to soak up any ink that might be on the rollers and if that is the problem just run a bunch of junk pages and the lines should eventually fade away
Hi, To fix this kind of error, remove the ink cartridge and turn the printer upside down and gently shake it.Check if anything comes out.If nothing goes, or you can't hear anything rattling around, get a piece of card stock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. Open up the printer and clean the insides with a soft cloth and a brush. That should remove all the bits of paper inside.The teeth on the roller sides may have some dirt stuck on them which does not allow the rollers to roll freely and hence is as bad as paper jam. The idea is that the rollers do not roll whether because of paper or some dirt on the roller teeth. They have to be cleaned. Thank you !!
When removing a sheet of paper from a jambed printer, you need to be careful to slowly remove the paper without tearing the paper. This could lead to a tiny piece of paper being left behind and this will cause other paper jambs.
When this happens, the printer may need to be dismantled to remove the paper.
The other cause could be that there is uneven pressure across the rollers or dirty rollers which causes the paper to feed through unevenly and results in a paper jambs.
Check the printer for pieces of paper near the rollers and gears.
Clean the rollers, make sure there are no deposits on the rollers.
For some reason, the printer is designed to dump ink into the bottom of the tray before feeding on the paper. The paper is then dragged over the ink, leaving the black line. This is a software issue, not a hardware one. I'd advise that you update all of your print drivers, as well as your firmware.
A temporary fix is to clean the rollers and base plate of the printer for ink spills.
Check for any bits of paper or debris that may be caught in the printer. Be careful to feed in the paper perfectly straight, as this printer does not have good rollers, and it will cause paper to break off and cause problems. If any debris has caught or absorbed ink, it will cause the back of the paper to smudge, and you have black lines.
open the toner access door remove the toner, slowly lower the tone access door and ensure that the top roller (charge roller) is lowering straight. the roller in the bottom of the cavity (the transfer roller) push down on this to ensure that it has spring tension. if the top one is level and the bottom one has tension then you'll need to change the high voltage power supply.
This is caused by a blocked or full "Ink Absorber". I replaced mine myself and took a few photo's. Any waste ink is absorbed into a large area under the paper delivery rollers at the front of the printer. If there is a blockage or it becomes full it leaks out onto the front rollers creating the famous think black line.
The ink flows along the red arrows.
http://i296.photobucket.com/albums/mm189/Shadeyman67/DSC00495.jpg And out into the ink absorber here. http://i296.photobucket.com/albums/mm189/Shadeyman67/DSC00493.jpg The blockage in my printer. http://i296.photobucket.com/albums/mm189/Shadeyman67/DSC00494.jpg Hope that helps some of you.
First I would suggest performing any head alignment functions with your printer's menu to be sure you have the stepper motor feed adjusted properly. Use the paper you are currently printing on for this procedure so that the thickness of that paper is factored in. If you stil see the banding after doing this, you can use the Advanced Media Control button under Printer Settings in ColorBurst to fine-tune the paper feed adjustment. Print out the "Media Advance.tif" target (located in the ColorBurst/images & Targets folder) to use as a guide. For white bands, you'll need to enter a negative number (to shorten the paper feed).