Question about Canon MultiPASS C555 InkJet Printer

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Got message "cartridge jammed" and it won't move at all.

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Possibly what has happened is that one cartridge has popped out and is hitting the underside of the parking area.
In order to avoide damege to the tracking mechanism. make sure the power is disconnected, open the lid as if you are going to replace a cartridge, then with something strong and thin - a 6inch steel rule is probably the best - slide it into the parking area on top of the ink carriage. As you slide it in you may feel the loose cartrige. With a bit of jiggery-pokery (and some luck) you should be able to get the rule above the offending cartridge so that you can press it back down into place - you should hear it click.
Withdraw the ruler and reconnect the power and see what happens.
I've only seen this happen where 'compatible' cartridges have been used - it rarely happens with genuine carts (I think I've only seen it once or twice).
Let us know how you get on.

Posted on Dec 11, 2009

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1 Answer

I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.


Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.

Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.

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What you see moving is the print carriage. The carriage moves the cartridge, adjacent to the printhead, back and forth.
Although the carriage is moving, the ink cartridge can not dispense ink because an obstruction is
blocking the path of the ink.
Remove the ink cartridges, inspect the cartridges as well as the cartridge holders for any foreign debris and reinstall.
If the alarm message continues, I suggest changing the ink cartridges.

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1 Answer

I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

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1 Answer

Message shows 'clear paper jam then press check mark....no paper jammed in printer but it will not reset.


message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.

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Printer carraige of hp photosmart 475 has jammed at the far end


unplug the device and try to move the carriage with your hand ,but do not force to move it .if it does not moves just again plug in the wire and on the printer.and the carriage will move when the carriage comes out.just check out the cartridges that r they properly installed.

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hi
I don't know if you have the same problem as me but my printer kept saying cartridge jammed so I opened it up and moved the cartride head gently to the left and got a flash light there is a little peice of metal on the base where the cartridges sit you have to make sure it is cliked back in and now mine works again.
I hoe this helps

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Cartridge jam problem


It’s a carriage jam, the carriage is plastic or metal that hold the cartridges and move from side to side to print ,try to move the carriage and see if it’s stuck or not

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Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

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Dell 942 carrier jam


This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.

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1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

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