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Have new logitech wireless mouse i can not scroll down whit wheel

Have new logitech wireless mouse i can not scroll donw wheel \

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  • Marvin
    Marvin May 11, 2010

    went through 3 of these before got one that woked right

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  • Master
  • 3,051 Answers

Hello there:
If you remove the battery cover you will see 2 small phillips head screws remove them and this will allow the part that goes around the wheel to be removed now make sure that there is no lint or dust build up around the wheel assembly canned air works great for cleaning these out then reassemble the cover and test
Now if it still doesent work than you can assume that the controle sensor for the wheel is bad in this case if you still have the warranty i would take the mouse back and exchange it for a new one
To have this repaired would cost more than what the mouse is worth ok
I hope this is very helpful for you
Best regards Michael

Posted on Dec 11, 2009

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