Question about Microsoft Windows XP Professional

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None of my usb ports are working (printer, scanner, thumb drives not working. Computer will not recognize anything plugged into a USB port

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  • Horatio M Bennett Dec 12, 2009

    Appreciate the response,
    Yes, I did reinstall Win. XP while printer and scanner were connected. I only connect the printer & scanner to USB ports, so I will be able to reinstall those software, but what about the other open USB ports? I don't know what I might be plugging in them (camera, thumb drives, etc.)
    Are you then saying I should remove anything that's plugged into the USB ports, reinstall the softwares for the printer and scanner, then re-plug them...?

  • YourZEN
    YourZEN May 11, 2010

    Hello, (re)installed XP while e.g. a printer was connected ? Then remove all hardware from the USB and remove the hardware in the Hardware Manager overview. Next install the software for the USB devices again, before connecting them.

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Hello,

  • All devices that were connected during the reinstallation of XP should be disconnected first and next these devices should be removed from the hardware manager. In this case, remove the printer and the scanner from the hardware list.
Then the USB controllers, installed during the installation of XP, will funtion normally again.
Thumb drives and external hard drives should work normally after that.

  • Just like the printer and scanner, most cameras and mp3 players need software to be installed before making a connection (consult the manuals).

Install the software for the printer and the scanner.
Connect the devices after the installation has finished or connect only when you're asked to do so during installation.

Posted on Dec 14, 2009

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Enter your Bios/cmos and go through the settings. Make sure your USB's are set to either, Auto or Enabled. Save and exit. See the microsoft link below;
http://search.microsoft.com/Results.aspx?q=USB+ports+are+not+enabled&mkt=en-US&FORM=QBME1&l=1&refradio=0&qsc0=0&x=9&y=11

Happy holidays!
Mike

Posted on Dec 12, 2009

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When you plug in something go to computer then double click on the object thats in there and select the brand it is.... EXAMPLE: if you have a zune it might reconize it as an ipod

Posted on Dec 11, 2009

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Set-up won't recognize that the USB cable is connected to both printer and computer and therefore printer won't work. What's up with that??


1. Confirm the USB port on the computer you are connecting your printer to is being recognized by your computer. The easiest way to do this would be to plug a known good USB Memory stick into the USB port you want to use. If you can read the contents of the USB Memory stick then the port should work. Remove the Memory stick, start the printer installation program (Make sure you don't the printer connected), want until the setup program tells you to connect the printer before you attach the Printer's USB cable.
If the printer isn't recognized try a different USB port, when picking a new USB port to try select a higher priority port, for example in increasing priority from, an external USB hub, a powered external hub, a monitor based hub, USB ports on the front of the computer, up to the USB ports at the computer rear. For USB ports on the same circuit select an USB 2.0 before an USB 3.0 port

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1 Answer

Computer says this drive is not accessible. It has worked fine for two years. It will work on my laptop. I am using Windows Vista


A couple of things here. First, make sure your usb ports are working on your computer. Try plugging the unit into a different usb port. For example, if you usually plug it into the back, try plugging it into the front. If this doesn't work, get a "Powered" usb hub. Your usb ports work on 5volts. Even when they start to fail, they will recognize "non powered" devices like thumb drives or camera cards. Another issue is that the power supply may be failing. Make sure you're using the power supply that came with the drive. If you say it works on your laptop, I'm thinking that your pc's usb port might be failing. A powered hub should resolve this issue. Hope this helps.

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2 Answers

USB not recognized during printing and scanning


Some motherboard or operating systems have problems if you leave usb devices plugged in. They don't recognize that the device is still there and ignore it. These are referred to as "Legacy USB devices". There are a couple of things to try.

Make sure the problem isn't the printer if you can. If you have another computer just plug it in long enough to for the operating system to recognize something has been plugged in.

On this computer giving you the problem. unplug the usb cable and insert into a different USB port. Usually this is enough to "fix" it and make it usable.

Next is to unplug the usb and reboot the computer a few times. Then insert into a different usb port.

Past this point if it still isn't working then you need to go to control panel-system-hardware manager-usb devices and delete all entries under the usb header. Then reboot. This forces the operating system to find all the usb ports and reinstalls the drivers. Then plug in the usb and it should work again.

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1 Answer

Computer no longer recognizes my scanner


If you are using a multi port USB adapter that allows you to plug many devices into one USB port it may interfere with the scanner. Try uninstalling your Epson driver then download the newest one from the Epson website. http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=All&x=27&y=14

Install the newest driver first then plug your scanner into a single USB port on the computer instead of the multi port.

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1 Answer

Cannot detect scanner


There is going to be issues with connecting it in this fashion. The usb adapters are not addressed the same as a real parallel port. This means that the drivers probably do not have a chance at working. The other issue is usb ports on laptops rarely have the power to drive devices larger than a mouse or keyboard. This means that the usb adaptor may not have enough power to function. Try plugging it into a powered usb hub then to the laptop. This may give it enough power to do what you want if the drivers are compatible of course.

Good Luck.

If all else fails goto goodwill and get a usb scanner. I always see stacks of them. Most are the usb type.

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2 Answers

USB port problems with hp printer


use 2.0 ports and not less than that.if still nothing works out,check your port connections or that of ur printer.

Jan 03, 2009 | HP DeskJet 3745 Printer

1 Answer

PLEOMAX 5GB Thumbdrive


Do you see a message on your system tray when it is plugged in? If you don't see any message, it means that the drive is not being detected. You can't retrieve any data or files on the thumb drive if it is not detected. Things you can try to isolate the problem:

1. Try a different USB port on your computer. Check if your thumb drive will be detected.

2. Try a different USB device like mouse on your USB port. If it is detected, it means that the problem is the thumb drive. If not, it means that the USB port is not working or is disabled.

3. Try the thumb drive on a different computer.

Hope this helps. ;-)

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1 Answer

Usb ports do not active


One of the great features of USB devices is they can get power from the USB port. Plug in a thumb drive and it just works. The power for operating the thumb drive comes from the USB port. This works for small devices like a thumb drive but not something big like a scanner. The scanner need its own power supply.

There could be several explinations for what you are seeing. Could be you are plugging in a device which is sucking too much power and the laptop is shutting it down. I would test the port with something small like a thumb drive and see if it works. If the thumb drive works but the other device does not a couple of things could be going on. Maybe the device just need power - is there a way to plug in a power supply? Or maybe the device is broken and shorted out. Does the device work on another computer?

If something like a thumb drive does not work then it is a problem with the motherboard. Could be the USB ports are bad. It happens and there usually is no easy fix short or replacing the motherboard ($$$). Occasionally there is a BIOS setting for the USB ports. A bit of a long shot but worth a look.

A possible work around would be to get a power USB hub. A hub plugs into a USB port and provides 4 or 7 USB ports. Good ones come with a power supply. When the hub is plugged into the power supply it does not draw power from the computer. Might solve your problem.

Good luck!

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1 Answer

Usb ports


You'll want to verify your computer recognizes your usb ports.
In device manager, look to see that you don't have anything with an exclamation mark, question mark, or red X on it. Make sure you have the usb ports listed under Universal Serial Bus controllers. If nothing shows, your usb ports may be dead. Depends on the age of your computer and what might have happened to them.

Device manager- right-click My Computer and go to properties, then select the hardware tab.

Jan 28, 2008 | Acer TravelMate 2300 Notebook

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