Question about Toshiba Satellite A105 Notebook
Hi I have a toshiba a100-756 laptop. The problem is i get the error messages: 'Drive is not accessible' 'The request could not be performed because of an I/O device error'. I have a Toshiba laptop using Windows XP and my drive is a MATSHITA DVD-RAM UJ-841S. I can't read DVDs or CDs. Th problem started when I had to recover my laptop using toshiba recovery media. Iv'e tried deleting driver, cleaning the lens, using different mediavbut to no avail. any help is greatly appreciated.
Smack the bottom of the laptop top...i know it sounds soo stupid but it works.... worked on my toshiba satelite m45-s351 with the matshita dvd-ram ujs830s .....i worked on it for hours and nothing nothing nothing ...then i got mad and smacked the bottom and it worked....im guess its something to do with dusty or corroded connections to the drive....IT IS NOT A SOFTWARE PROBLEM!!!
remember playing the original nintendo???? i do , try it
Posted on Jun 06, 2008
I am having the same issue, it is unresolved and I am no longer seeking a solution. The best solution is to replace your DVD drive. Here is my analysis.
1. Music and Data CDs Function
2. DVDs do not function
3. Error: "The request could not be performed because of an I/O device error."
4. Hybernating the computer while a DVD is in the drive, then turning the system back on results in successful use of the DVD drive to play a movie. This interesting bit of behavior indicates to me that the hardware is not at fault, but that the software somewhere along the chain is failing.
Drive is a MATSHITA DVD-RAM UJ-841S
Computer is a TOSHIBA Satellite A105-S4364
OS is Win-XP
Possible Causes of Failure:
1. Disc is dirty, damaged, etc...
-NO, problems occurs on any and all DVDs. Brand new DVD used.
2. Lens is dirty, damaged, etc...
-NO, lens works perfectly for both CDs and DVD via hybernation trick.
3. Driver is wrong, out of date, damaged, etc...
-NO, driver uninstalled, drive uninstalled, driver reloaded, issue continues.
4. Physical connection problem between drive and computer.
-UNLIKELY, hybernation trick leads to perfect performance of the drive.
-Can be checked by removing the drive physically from the computer and then reinserting the drive.
5. Physical hardware failure on DVD drive unit.
-UNLIKELY, hybernation trick leads to perfect performance of the drive.
-Can be checked by removing the drive and testing it in another system.
-Would be simplier to replace the drive and be done with the problem...
6. Problem with DVD software.
-NO, DVD software functions when hybernation trick is used.
7. Problem with auto load feature on windows.
-NO, auto load fix unable to identify any issues or provide guidance.
8. DMA is unsupported. (invalid transfer mode)
-NO, drive forced to play DVD via hybernation trick. Drive works in DMA mode better than without.
9. Unknown software issue is likely the cause of the error. The failure is likely related to Toshiba products since 470 of 653 search results for this error message paired with the word "DVD" also include the word "Toshiba".
- COMPLETED: Windows update completed.
- COMPLETED: Verified no problems with hardware according to Device Manager.
- COMPLETED: Drives and Network Adapters Troubleshooter
- COMPLETED: DVD Troubleshooter
- COMPLETED: http://support.microsoft.com/kb/891894 (did not remove/replace drive or check cables)
- COMPLETED: http://support.microsoft.com/kb/321641/en-us (did not remove/replace drive or check cables)
- COMPLETED: Autoplay Repair Wizard
- COMPLETED: reinstall drivers
- COMPLETED: delete DVD device, allow windows to reinstall drivers
- COMPLETED: cleaned lense
- COMPLETED: enabled CD recording on device. error goes away, exploring drive shows empty folder with zero free and zero used space. CDs still work correctly. hybernation trick no longer works when this is enabled. Disabled, restarted, hybernation trick no longer works at all.
10. Final recomendations
There are only a few more things to try out. I don't have time to try the following items, but maybe they would help you...
- Run Virus Scan, Malware, adware, spyware scans (said to have been completed prior to my attempts)
- Install / reinstall the firmware on the drive (best unattempted solution on this list)
- Check the physical connections on the drive (unlikely solution based on previous results)
- Try to use the drive in a second laptop (again, unlikely solution)
- Reformat the HDD, reset the BIOS, start from scratch. (fun for the whole family!)
Based off the the information gained and the solutions attempted, I can only suggest that a new drive be purchased to replace the existing drive. When all else fails, circumvent the problem. The time and energy involved in troubshooting this issue is absurd, and there are no solutions posted online in over 2 years of people asking about it. It seems clear that the issue is not common enough for Toshiba or the drive maker to correct it, so spend a few bucks and move on.
Posted on Jun 05, 2008
I tried all the other soultions suggested except the registry fix reccommended by Microsoft. The only one that worked was the good ole smack to the bottom of the lap top right under the dvd drive. ************** worked!
Posted on Aug 08, 2008
You know your dvd device name so search net for model firmware and reflash it.by doing this it will update dvd to latest firmware and reset region code to zero(p.s. dont change this 'o' is region free,all regions)
Posted on Mar 11, 2008
I don't know why but your method of smacking the bottom of the laptop worked for me. My drive is now working. Thanks.
Posted on Jul 29, 2008
Not sure were to put stars but up side down good bang on the bum blow out with reverse vacuum. many thanks
Posted on Jun 26, 2008
Restore it to a time you think the drive was readable and do it through safe mode. If that fails then you may have to restore it to factory mode warning you will lose all you valued info in that machine. If you want to continue press 0(zero) hold down the start button similtaneously till it gives you the beep and screen to restore to factory settings it may require you to turn off then on before it may work.
Posted on Jan 20, 2008
1. Go to Start
2. Right click My Computer
3. Select Manage from the resulting menu
4. In the Computer Management window, select Device Manager
5. In the right pane, click to expand IDE ATA/ATAPI controllers
6. Identify your CD/DVD drive in the expanded menu and right click the appropriate drive
7. Select Properties
8. In the Properties windows, click the Advanced Settings tab
9. In the Transfer Mode box that represents your CD/DVD drive (typically Device 1), open the drop down menu and select PIO Only
10. Click OK and exit all windows.
If this does not resolve your issue, then you will need to go back using the above procedure and change the Device 1 in step #9 back to "DMA if available". Then, change Device 0 to "PIO Only" in the Transfer Mode box.
Device 0: Primary IDE Channel
Device 1: Secondary IDE Channel
Posted on Aug 31, 2013
Seethru has the right idea I have had this problem many times in the past and spent days configuring and updating drivers. I tried smacking it today after spending two days to get it working for it to fail 2 days later with no luck re fixing. BANG! and it was working. Just remember to take out any discs first.
Posted on Oct 17, 2009
Believe it or not I had the same problem as most people with my Mashita cd/dvd rom ... I had tried everything just about ... what I did was take a q-tip, dip it in alcohol, squeeze out the excess and cleaned the optical eye ... I admit I smacked the bottom of the laptop where the cd/dvd rom was as well ... now it works again ... it would read some cd's and not others with no rhyme or reason.
Posted on Dec 29, 2008
******* this dvd drive ? no drivers are available
Posted on Sep 19, 2008
I have had this same problem from time to time. I am running XP and here are the things I have done to resolve the issues.
The first thing to try is uninstalling the CD/DVD drive from Device Manager, reboot the laptop and let windows reinstall the driver at startup.
If you still have the problem, then go to Device Manager and expand the IDE ATA/ATAPI Controllers entry. There may be two seperate listings for Secondary IDE Channel, check both of them and find the one with an entry other than Not Applicable under the Advanced Settings tab.
To do this:
Double Click the Secondary IDE Channel then click on the Advanced Settings Tab and look at the Current Transfer Mode for a listing of Ultra DMA Mode 2 which is what it should be.
If the drive does not show Ultra DMA Mode 2 under any of the Secondary IDE Channels that may be listed then you need to remove the Standard Dual Channel PCI IDE Controller entries from Device Manager by right clicking them and selecting Uninstall. Reboot the laptop and allow Windows to reinstall the drivers for the Controller.
Hope this helps!
Posted on Apr 05, 2009
COMPRA UNA MAC Y EVITATE ETOS PEDOS
Posted on Jul 15, 2008
Sir I/O device error means there is a problem in your hardware the recovery media is not that reliable anyway... back up your files... clean low level format your drive then reinstall your OS... don't forget to install all the drivers OK???
Posted on Jan 20, 2008
If after the recovery and you are experiencing the issue, go to a service center or pay out of warranty depot repair.
Posted on Mar 13, 2008
You can download any/all the Windows XP or Vista device drivers for your model laptop from the Toshiba WEB site from their download page.
Make sure you enter the model of your laptop so you can get the correct drivers.
Use this link :-.
Posted on May 13, 2009
I don't think this drive needs driver see this link:-
Posted on Nov 02, 2009
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