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I Brian Mulligan unsubscribed from your service back in August and you keep charging me $9.99 a month. I want my money refunded and for you to go away.

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I am sorry you are having this trouble. You need to contact via email premium.support@fixya.com or via phone 888-693-4992. The only people who see these questions are experts who are not directly employed by fixya. We have no control over the site or its business, we only answer questions.

You may also want to contact your bank to issue a payment block so you are not charged any more while trying to sort this out. You can also apply for a payment dispute with your bank which I also suggest.

The email I gave you is a direct email to the billing department.

Posted on Dec 11, 2009

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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Hi and welcome to FixYa!

The reason they are doing that is because of the 'fine print' when you signed up. It is stated as this;



The Term of the subscription is the length of time that You have selected, which term will be automatically renewed unless You modify Your account or cancel. If You cancel Your subscription, You are NOT eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. If You have pre-paid for a certain period of services (for example if You paid a lump sum for 6 months of service), You are NOT eligible for a prorated refund of any portion of the pre-paid amount UPON cancellation.

This is their terms. You can cancel it, but you will still be charged the remaining term of your contract either way.



Hope this helps!

KittyTech

If you need further help, reach me via phone at https://www.6ya.com/expert/carolyn_427ff26936286336

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