Question about NorStar T7316E Corded Phone

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I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???

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To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Posted on Dec 11, 2009

Testimonial: "OMG THANKS SO MUCH!!!!!!!!!!!!!! YOU FIXED IT!!!! THANK YOU THANK YOU!"

  • Claudia Dec 05, 2011

    Mine is showing VM:334 when I do feature 985

  • office
    office Jun 29, 2015

    after I press 985 or 983 my display message is inactive feature.

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Hi!

I am locked out of my Nortel T7316E mailbox and am getting a "contact admin" message.

Can you please assist me?

Posted on Jan 07, 2010

  • 2 more comments 
  • ops0219 Jun 28, 2011

    So am i, i cant fix it at all?? its asking me for the admin password?? i didnt even know we had an admin password??

  • Patricia Avans
    Patricia Avans Feb 14, 2014

    I logged on yesterday morning and it came back to me and said I was locked out.

  • Patricia Avans
    Patricia Avans Feb 14, 2014

    I can't get it to go anywhere

  • Patricia Avans
    Patricia Avans Feb 14, 2014

    You have to sign a contract to get the internet but I am not paying for something not my fault

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1 Answer

Nortel phone - VM box locked contact admin - tried solutions & no luck


Hi Lyndsay,

Have you tried feature 985, and then press 9, and enter the passed resetsmppwd? That should reset the login on feature 983 to 1020000 for three digit extensions, or 102000 for two digit extensions. Once you get into there, you can reset the mailbox password for the general delivery mailbox. Depending on your system, even though the general delivery mailbox might be on extension 363, the mailbox number is likely to be 100.

Jan 04, 2014 | Nortel T7316E 2-Line Corded Phone

3 Answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

Apr 25, 2011 | Nortel T7316E 2-Line Corded Phone

1 Answer

We have a Nortel Networks system T7316. One phone has the mailbox locked out and says contact admin. I have tried the 120000 code and it is invalid. What else can I try?


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.



So in other words, try 1020000, 10020000, 120000

Feb 24, 2011 | NorStar T7316E Corded Phone

1 Answer

Hello - we are trying to log into the admin mailbox but the password "102000" returns "Invalid". help!!


To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 3 digit intercom #s your password is 1020000.

Oct 25, 2010 | NorStar M7310 Corded Phone

3 Answers

Meridian M7324, Mailbox locked, feature 983 not available, #120000 is invalid. Help


Feature 983 defult password is 120000 for 2digit locals and 1020000 for three digit locals and 10020000 for four digit local > Don't use # key

Nov 24, 2009 | NorStar M7324 Telephone

1 Answer

We have Nortel T7316. I have been locked out of the voicemail admin. I have tried all passwords I can think of but cannot get in. Please help


How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002, depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000).

Good Luck.

Aug 26, 2009 | NorStar T7316E Corded Phone

1 Answer

I am trying to set up a mail box for my nortel T7316E phone system and the mailbox is saying I have an invalid password but I do not have the previous password for the system. Where do I go from here?


try to login with the code f 983, use the password 1020000. This will get you into the admin side of the vm, you can follow the menu's at this point and create, delete or edit mailbox's

Dan

Jul 27, 2009 | NorStar T7316E Corded Phone

1 Answer

Locked out of Norstar Voicemail Admin


Sounds like the admin password has been changed. You will have to go thru the vm admin password process to default it.

Dan

Jun 19, 2009 | NorStar M7310 Corded Phone

1 Answer

Locked mailbox. Contact admin. I've used feature 983 but the passwords 1020000,120000,10020000 won't work. I am prompted for 'log'. If I just bypass 'log' by pressing OK, it takes me to password and it...


Try this: "Feature" 983, Enter 120000 or the system coordinator password, press "ok", press "mbx", press "chng", then enter the mail box number, press "reset", then release. The mail box password should default to "oooo"

Sep 05, 2008 | NorStar T7316E Corded Phone

6 Answers

Nortel T7316E


To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit

Aug 21, 2007 | NorStar T7316E Corded Phone

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