Question about Canon Pixma MP800 All-In-One InkJet Printer

2 Answers

Black & white photos come out red

When copying black & white photos or printing them from PC, Cannon PIXMA MP800 output has unacceptable red color throughout. Help!

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  • dks8163 Dec 12, 2009

    This problem does not occur when printing text or other documents. It only occurs when printing photos, either directly from hard copies or from my PC.

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  • Canon Master
  • 3,866 Answers

You might have a bad print head here to check that to make sure its fact here you need to replace the color cartridge if that does not shore it up you may need to replace the color print head as a whole. These cannons have failure just like this one a print head failed or when a plunger is clogged. Color should not hit paper on a black and white copy. Make sure you check you ink levels on the black as well. Also you can try to run a alignment on this to clear this error. Like is said do not shoot your messenger we are here to help! Please do accept the solution try the steps I outlayed above if you have a reply please reply to me before continuing on. This will eliminate confusion with other experts!!

Posted on Dec 12, 2009

  • Grand Canyon Tech
    Grand Canyon Tech Dec 12, 2009

    Like i said photos are in depth check what I think it is and compare it to what you think it is. Let's not trow parts at this:



    Have you cleaned the trash tray?



    Do you know what that is?



    Call Cannon they will tell you how to do it and where it is. I work on so many printers I cannot commit 22,000 models to memory.



    The trash tray is a sponge like thing by the print area change it.



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  • Master
  • 2,567 Answers

If this also happens when you are printing text & other documents, then make sure that the yellow or red colors are not low. If they are, then replacing the low color cartridge might resolve the problem.

Posted on Dec 11, 2009

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