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The mechanical parts are working but the laser pickup assembly is not reading the disc. The possible causes are, dirty laser pickup lens, bad pladder motor, or no b+ to the motor, or worn out laser assembly system. Because of the expense of buying the Bose units I highly recommend a professional service man to work on the item.
It sounds to me like the laser lens itself may be damaged or even broken.
Here is something you can try though, this might just work if the laser lens has some dust particles stuck to it. Just go to your nearest cd shop and buy yourself a laser lens cleaner disc, it is cheap.
Follow the instructions, and if the laser lens itself was dirty, this will help, otherwise the laser lens might be broken, which is a ver common problem, cause you used it for three years now.
Hello my friend,
I suggest to test with many different CDs, if it's still skipping in all CDs. i will say that it's a lens issue, in this case you buy some CD cleaner which has some special lotion which clean the lens. but if this doesn't help also, at this time i will say that the lens needs to be replaced and i hope that you device is still under warranty because the repair will be free for you.
Your problem is not very uncommon in CD players.Your player is not dead, just the lens mechanism. It may be a simple error such as "out of alignment" or it may need replacement. Please be aware that the lens mechanism is the most expensive part in a CD/DVD player+ Service you can get a new player for that price. You may want to get a quote so that you can decide whether you want to get it fixed or buy another.
the laser lens on the optical pickup is dirty or scratched. to clean: buy a disk cleaner and use it per instructions. if it doesn't help, you can do it manually. remove the top, remove the top off of the disk assembly (you may have to remove the whole assembly first) until you see the lens. be careful with the cables and wires. use a lint-free swab (not a q-tip and not your finger), gently wipe off the lens. replace the covers and test. if it still doesn't work, it may be scratched or damaged. in which case, it needs to be replaced.
HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc', code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.
You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.
Hi, you will need to replace the optical lens assembly asap if possible. this is basically what the issue is at Thia's time. you can confirm my diagnosis by trying to clean the lens with a lens cleaning disc. if the cleaning dosen't restore the reading ability of the lens, you will need to replace the optical lens assembly when possible.