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This option restores the .ini files from the ROM. Does not erase data (photos, videos, documents) or applications from a third party. Key Code *# 7780 # (click this combination of keys on the keyboard in the mobile) 2.- Total Reset or Hard Reset
This option restores the original operating system from the ROM. Formats the C: partition and deletes all data including the memory card. Key Code *#7370# (click this combination of keys on the keyboard in the mobile)
Please do this.Type *#7370# in your mobile phone,it will ask whether
you want to restore factory settings give yes and it will ask for the
code the default code is 12345.Give the code and wait for some time
your phone will restart and you will see that your factory settings are
restored.kindly rate me if i had helped.