Will not print . machine tries to engage cartridges no succes checked that cartridges are installed correctly. model D2360.

Number following "E"

Cause

How to correct

2

No paper. /
Paper does not feed.

If paper is not installed, load it and then press the <Black> or <Color> button. When paper is installed, check each of the following items and try printing again.

1. Confirm only recommended paper is installed.
2. Confirm paper is installed properly.
3. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.
4. Clean the paper feed roller to resolve the error.

3

Paper jam

Remove the jammed paper.
If paper jams frequently occur, check the following:

1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.

4

Empty ink tank

An ink cartridge is empty.
To cancel printing, press the <Stop/Reset> button.
To continue printing, press <Black> or <Color> button.
After printing completes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause the machine to malfunction.

5

The ink cartridge(s) is not installed. / The ink cartridge(s) cannot be recognized.

The ink cartridge may not be installed properly, or an unsupported ink cartridge may be installed.
Install a recommended ink cartridge.

Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing.
If one of the ink cartridges is missing, this error can occur.

7

The ink cartridge is not installed in the appropriate position.

The ink cartridge is not installed in the proper position.
Install each ink cartridge in the proper position.

8

The waste ink absorber is almost full.

The waste ink absorber is getting full.
Press the <Black> or <Color> button to clear the error and continue printing.
Printing can continue until the waste ink absorber becomes full. If the waste ink absorber becomes full, the machine will require service.

The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.

9

A specified period of time has elapsed without receiving a response from the digital camera. / A print mode compliant with PictBridge is not selected. / A specified period of time has elapsed without receiving a response from the digital camera.

The machine cannot communicate with the connected camera.
Disconnect the cable between the machine and the camera to clear the error.
Check the following items, then try printing again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the machine cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge.
Please refer to the camera instructions for more information about procedures required before and after connection to the machine.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the machine.

1 , 4
1 , 5

The ink cartridge cannot be recognized.

An unsupported ink cartridge may be installed.
Install only recommended ink cartridges.

1, 6

The ink level cannot be correctly detected.

A used ink cartridge may be installed, or the ink cartridge is empty.
Replace the ink cartridge.

Press the <Black> or <Color> button, to clear the error and continue printing without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate.

1 , 9

Scanning failed.

Scanning a document failed.
Check if the document is placed in the correct orientation / position and try the operation again.

2 , x
3 , x
4 , x

(Where x represents a number)

-

Turn the machine off, and remove the power cord from the electrical outlet.
Wait approximately ten minutes then plug in the power cord and turn the machine on.
If the problem is not resolved, the machine may require service.

Reinstall cartridges slowly so printer can detect it

try the following
1.power on your peinter
2.while press and hold the power button ,open and close the top cover times.

printer pick the paper and print the test page and alignment pattern for black and color.
if any of the black or color alignment pattern is not print ,then u have to change the cartridge accordingly.

Please follow the steps below to install the Cartridge:

Install or replace the print cartridges

1. Turn the printer on. The cartridge cradle will not move if the power is not on.
2. Open the printer cover. Figure 1: Printer cover open
3. Wait until the print cartridge cradle moves to the center of the printer and is idle and quiet.
4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
   NOTE: HP recommends using a print cartridge protector to store an opened print cartridge for later use. Figure 2: Print cartridge being inserted into a print cartridge protector
5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 3: Removing the protective tape
   CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. Figure 4: Print cartridge facing up 1 - Ink nozzles 2 - Copper contacts
6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 5: Installing the print cartridge
7. Repeat steps 3-4 for the remaining print cartridge.
8. Close the printer cover. The printer automatically prints a calibration page.

I studied the booklet which came with my HP Deskjet D2360 printer

Unplug printer and try cleaning the contact pins of the cartridge holder/carriage with a moist clothe or tissue. Check also the flex cable if it has been worn or eaten by a rodent. Check also the cartridge number specification, maybe you have replaced a wrong cartridge.

E3 – Paper jam error.
How to correct, fix: Remove the jammed paper. If paper jams frequently occur, check the following:
1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.

E4 – Empty ink tank.
How to correct, fix: An ink cartridge is empty. To cancel printing, press the <Stop/Reset> button. To continue printing, press <Black> or <Color> button. After printing completes, replace the empty ink cartridge. Printing with an empty ink cartridge may cause the machine to malfunction.

E5 – The ink cartridge(s) is not installed. The ink cartridge(s) cannot be recognized.
How to correct, fix: Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing. If one of the ink cartridges is missing, this error can occur.

E7 – The ink cartridge is not installed in the appropriate position.
How to correct, fix: The ink cartridge is not installed in the proper position. Install each ink cartridge in the proper position.

E8 – The ink wasteabsorber is almost full.
How to correct, fix: The waste ink absorber is getting full. Press the <Black> or <Color> button to clear the error and continue printing. Printing can continue until the waste ink absorber becomes full. If the waste ink absorber becomes full, the machine will require service. The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.

E9 – A specified period of time has elapsed without receiving a response from the digital camera. A print mode compliant with PictBridge is not selected. A specified period of time has elapsed without receiving a response from the digital camera.
How to correct, fix: The machine cannot communicate with the connected camera. Disconnect the cable between the machine and the camera to clear the error. Check the following items, then try printing again.
1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct. If the camera does not support either one, the machine cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge. Please refer to the camera instructions for more information about procedures required before and after connection to the machine.
3. There may have been no response from the camera for the prescribed time. Re-connect the cable between the camera and the machine.

E14 – Ink cartridge cannot be recognized.
How to correct, fix: Unsupported ink cartridge may be installed.

E15 – Install only recommended ink cartridges.
How to correct, fix: Install only recommended ink cartridges.

E16 – The ink level cannot be correctly recognized or detected.
How to correct, fix: A used ink cartridge may be installed, or the ink cartridge is empty. Press the <Black> or <Color> button, to clear the error and continue printing without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate.

E19 – Scanning failed error.
How to correct, fix: Scanning a document failed. Check if the document is placed in the correct orientation position and try the operation again.

Cartridges have small electrical contacts. It sounds as though either the cartridge is faulty or it may have got stuck in the wrong place.

Firstly turn off the printer.

If you are using it with a computer via a usb connector, disconnect the lead from the printer.

Disconnect the power lead from the printer.

Lift the lid to gain access to the cartridges.

Ensure they move freely along the track from right to left.

Remove the cartridges and re-insert them one at a time.

Close the lid, reconnect the power lead and USB connector.

Switch the printer back on.

If you are using it with a PC, your computer should automatically detect it after a few seconds. If it doesn't then restart your PC.

If this does not clear the problem, try new cartridges. If it still does not work, the printer may have a control fault.

Hope it works, good luck!

Have you tried a new colour cartridge? This is a classic sign that the cartridge may be low on ink. When printing text, assuming you are printing black, it is likely that the black cart is doing most of the work so the gaps are insignificant. You could try printing text in several different colours. If the colour cartridge is low, you'll find that some colours may be ok but others may have gaps.

Best to try a new cart if you have one.

Uhm, it usually happens when your print cartridge is empty.