Question about O2 Xda Orbit Smartphone

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In the middle of a telephone call, the phone switches off with a full or partial battery.

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  • clive_lawn Dec 11, 2009

    Have done the hard reset, but the problem still persists. Call connected for a few minutes then the phones switches off.

  • clive_lawn Dec 11, 2009

    Having hard reset the phone I have changed n othing other than times has now decreased before switch off.

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The problem with this phone could be the battery or the firmware.

There could be a possibility that the battery is not holding the charge properly. When idle, the battery shows fully or partially charged but once you make a call, the battery could not provide enough power for the phone, that is why it's shutting off.

You may try using a known working battery (it should be for this phone) that you could borrow in some repair centers for testing. If the same problem happens, then the problem is not the battery, it's the firmware of the phone.

To re-flash the firmware, you need to contact the manufacturer and have them to reload or upgrade the firmware of the phone. And that should work correctly.

This problem happened to me before.

Thank you!

Posted on Dec 12, 2009

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  • Master
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Hi there,

Well first of all you can try to reset your phone, please follow the below steps to do a hard reset -

Press both soft keys and insert stylus into soft reset button and press.

Release the soft reset button and keep pressing the soft keys.

When the "This operation will delete all your personal data, to manufacturer default" appears on screen.

Press Green call button to restore manufacturer default, or press other keys to cancel.

The bootloader is invoked by pressing down the Power and Voicedialer buttons simultaneously, and using the stylus at the same time to press the RESET button at the left side. Continue pressing the two buttons for a few seconds after pressing and releasing the reset button until the bootloader screen appears.

note. save our all data before you do a hard reset because reseting delete your data.

please post comments if further you have the same problem ....

Good Luck!!

Thanks

Posted on Dec 11, 2009

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