Question about Kenmore Elite 45986 Front Load Washer

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Displaying error number F02

Seems to make it through the wash cycle okay, but doesn't drain or spin when it reaches the rinse/spin cycle. I can get water to drain from the hose at the back, and if I hold down the spin button it will spin, but there is still water in the tub so it is not completely emptying.
I had set it to wash normally which is a 45 minute cycle.When I discovered the problem it was stalled at 12 minutes. I unplugged it and when I plugged it back in it started at 12 minutes again.
Thank you for any assistance you can give.

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Hi there
OK i give you what you need to read so you know what it is. Hope this gets you in the right direction.
F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.

  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Thank you for writing to fix ya.
Best regards Richard

Posted on Dec 12, 2009

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Open bottom panel, notice the pump at front, unscrew cap from pump, but place a pan below pump as there will be a lot of water coming out, there in the filter you will see your problem.

Posted on Dec 14, 2009

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Posted on Jan 02, 2017

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