Question about Canon PIXMA MP830 All-In-One InkJet Printer

3 Answers

Hello, my cannon pixma mp830 is not recieving fax any longer. The copier is fine but when trying to recieve fax, the copier does NOT ring anymore and when the fax is "going through" the memory light blinks but when the fax finish transmitting, their is "no memory" record to print.

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  • mickey_m023 Dec 11, 2009

    Sir or Ma'am, the solution did not work. I spoke with a person from canon, a totally different dept from printers but they were trying to say the its the modes or something that needed to be adjusted and that printer department was closed.

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3 Answers

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Here's a direct link to this machine's user manual:
http://gdlp01.c-wss.com/gds/0900002862/mp830_ug_us_v4.pdf

Please refer to page 185 of this PDF file, where it is mentioned how to set up the machine to the appropriate receive mode.

Posted on Dec 12, 2009

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Hello, Mickey. See if these instructions from Canon help: Receive Mode Setting Follow the below instructions to set the receive mode using the operation panel. Press the button to enter Fax mode. Press . Press the right or left arrow button to select [Receive mode settings], then press the button. Press the up or down arrow to select the receive mode that best suits your needs, then press . FAX only: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. Manual RX: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. Ans. machine connect: When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch: When you want to receive faxes automatically as well as voice calls. DRPD: When you have subscribed to a DRPD service with your telephone company. Press the button repeatedly to return to fax standby mode.

Posted on Dec 11, 2009

  • NinaE Dec 11, 2009

    Another try:

    Hello, Mickey.

    See if these instructions from Canon help:


    Receive Mode Setting


    Follow the below instructions to set the receive mode using the operation
    panel.

    Press the < FAX> button to enter Fax mode.


    Press



    Press the right or left arrow button to select [Receive mode settings], then
    press the button.

    Press the up or down arrow to select the receive mode that best suits your
    needs, then press .
    FAX only: When you want to receive only faxes automatically with your
    machine, or have a dedicated telephone line for FAX use only.
    Manual RX: When you receive mainly voice calls and sometimes faxes, or want
    to receive faxes manually.

    Ans. machine connect: When you want to receive voice messages on your
    answering machine and receive faxes automatically.
    FAX/TEL auto switch: When you want to receive faxes automatically as well as
    voice calls.

    DRPD: When you have subscribed to a DRPD service with your telephone
    company.



    Press the button repeatedly to return to fax standby
    mode.


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Hi there,

Well it seems that there is some problem in the driver/software of your printer, so first of all you can try to uninstall the driver/software of your printer then reboot the system after that just again install the driver/software, let us know if further you have the same problem....

Good Luck!!

Thanks

Posted on Dec 11, 2009

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