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My phone was working well, every time I plug into my computer, BROKEN STORAGE shows up on. I have brought several different magic jack, thinking it was the magic jack itself.

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  • 84 Answers

If you've already gone to magic jack's website and downloaded their updated software then you're looking at a jack reformat. I've had this problem several times with my magic jack and you'll find many different solutions that just don't seem to work and are all very involved. Warning: doing this will lose all your contacts which from my experience is the only way to go to get this problem fixed...and only temporarily mind you until the problem happens again. Keep your contacts elsewhere in the meantime. Go ahead and go to your "My Computer" from your start menu and then take a look at the drive letters that come up while you have the magic jack plugged in...if you try to open them you will notice that one of them will say that the drive needs to be formatted (magic jack creates 2 drive letters for the device) If you see that, go ahead an select yes to format it and doing a quick format with all the default selected options will do the trick. Once it's done formatting, Launch the phone application and you would get to the screen where it asks for your email and password and then you will be logged in. keep this solution in mind whenever it happens again~ Good luck.
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Posted on Dec 21, 2009

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1 Answer

My magic jack phone stopped ringing and the handset says no line


It sounds like the magic jack is not getting power. Is it plugged into the computer, or a wall outlet? Is the blue light on?

If it is plugged into a computer then unplug the Magic Jack and reboot the computer wait until it reloads and then plug the Magic Jack into a different USB port.

If it is plugged into the wall, Then unplug it for 5 min and then plug it back in.

If it doesn't come up and it is still covered by Magic Jack open up a chat with them at the link here. http://www.magicjack.com/contact.html

Sep 17, 2017 | Lands Phones

1 Answer

What is wrong with my phone, for three days in a row when my magic jack starts a pop up screen appears which shows: Login to your existing magic jack account. Your magic jack Plus "Sylvie Dagenais" ha


I have had Magic Jack for many years and this has also happened to me from time to time. If your MJ is plugged into your router simply take it out and plug it into one of the USB ports on your computer. It should then reboot itself and pick up any updates. After it has done so then remove it from the USB port on your computer and plug it back into your router.

It would also be a good idea to do this from time to time just so it can update it's information. I do it on a monthly basis.

Dec 16, 2014 | Lands Phones

1 Answer

I have the magic jack plus and I cant get it to work because I have a different computer can you help me please


sure you should be able to plug it in and follow the screen put the t5 cable in the right spot and to the magic jack part

Nov 13, 2014 | magicJack New & Improved 2012 Plus Free...

2 Answers

How do I restart my magic jack after having my computer up dated? Phone # 559 416 8617


Majic Jack does not load softwatre in your computer. Restart your DSL router, then the computer with the Majic Jack plugged in to the computer abnd the phone. If you have internet working i.e. go to MSN and make sure it come up and the Majic Jack will talk to the internet then the majic jack central then you can doal.

Captain Jack

Sep 28, 2014 | Cell Phones

1 Answer

Magic Jack frequently loses connection even though it should stiil work when offline


To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

Dec 27, 2013 | magicJack Plus Pc To Phone Adapter

3 Answers

Calls cutting out with magic jack


Your ISP connection speed may be inadequate. Typically, the upload speed (outgoing voice) is much slower than the incoming speed. To check majicjack recommends that you test your system on http://www.speakeasy.net/speedtest/ .
It's also possible that your internet provider is purposely delaying the outgoing latency in order to discourage VoIP that THEY don't provide. I think this is (or at least should be illegal) but in any case a complaint to the FCC might be in order.

Aug 23, 2009 | Computers & Internet

3 Answers

I have magic jack and am trying to use it for a medical device because I have a pacemaker and defibulater and it need to be monertered by a LATITUDE COMMUNICATOR.Can magic jack be used for the LATITUDE...


I have and use Magic Jack too..Does your Latitude Communicator just plug right into a phone jack with a regular phone cord? If it does, then it should work...You will have to always leave your laptop on and never turn it off because Magic Jack requires a constant connection...Plug your equipment into the back of your Magic Jack and then with another phone, call the company that monitors your pacemaker/defibulator and ask them to "test" your line to see if you will receive a signal from them through your Magic Jack...You will to have to plug it all in and then test or you won't ever know...When I plug my home phone into the back of my Magic Jack, I receive a dial tone just like it was connected to a home based landline phone

Jul 16, 2009 | Acer Computers & Internet

3 Answers

Broken storage


MY PROBLEM IS WHEN I START MY MAGIC JACK ERROR BROKEN STORAGE PLEASE HELP
ME.REPLY ME SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOON

Jan 07, 2009 | Lands Phones

7 Answers

Magicjack phone is not working


i had unpluged and plug it back in and now it dont work

Oct 05, 2008 | Lands Phones

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