Question about Philips GOGEAR SA6045 MP3 Player

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Mp3 phillips I just bought a Phillips mp3 GoGear model # SA2320/37 serial# NW1A0731016848 and i cant load music onto it it says it has sync'd but keeps saying no song found i been trying for hours. and i bought it in a town 2 hours away today. at a walmart and we dont have a walmart email me at ejm38@hotmail.com please

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There are a few possible answers:
1)Start simple - disconnect the GoGear from the computer - let it update - then reconnect it to the computer; if this fails, restart your computer and try syncing again

2)You need a firmware upgrade to make the device compatible with your computer: just open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the update tab

3) The songs have Digital Rights Management (DRM) protection.Try re-downloading the songs without DRM protection.

4) The songs are in a format not recognized by the GoGear. The GoGear, for instance, will not take iTunes files b/c they are AAC format. With MP3 files, the player supports 32 –320kbps. With WMA: 5-192kbps with sampling rate 8.0kHz up to 44.1kHz. Right click the song file, and select "Save As", and then change the format of the song file. Or, redonwload, in the above-said format.

-Tha Mp3 Doctor

Posted on Feb 04, 2008

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