Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 going in circles. now trying with XP. Goes fm database to writing/connected to menu and again and agian. Not recognized in XP or Vista. MTP/USB mode not available in "settings". Hold/Lock switch is inop. It shows locked but able to turn on & off. although it comes on when connected and says connected its never seen in XP or Vista. Formatted and reset the unit.

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  • 19,396 Answers

If you have done already hard and soft reset, formatting the unit, there is not much else that you can do on the Sansa.

Test the player on a different computer, to ensure that the problem is not depending on the computer.

Try Hard reset again, just in case.

Try using a replacement USB data cable.

If still no luck, call Sansa at the number listed on the owners manual and complain.
If they acknowledge that the Sansa is factory defective you may get a free replacement.

Regards.

Posted on Dec 11, 2009

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1 Answer

I need help


The device is supposed to refresh each time in case you put in a new memory card or added additional files. That's not the problem - this is: There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

May 16, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I turn on my sansa e250 it goes to refresh database, then blanks


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Mar 30, 2009 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa E280 isn't recognized by Vista


I have a e250 and it works great with my laptop which is running window vista. One thing i do remember missing with is the usb setting on the mp3 player. Maybe you can try switching between the usb opinions to see if that will fix your problem. the usb setting screen is under "setting", "usb mode".

Feb 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Connection


Try changing the USB connection from MTP to MSC in the Settings>USB Mode>. If this still doesn't work. Plug in the device. go to Control Panel on your computer. From there go to Administrative tools. Then to Computer Management. My Computer>Control Panel>Administrative tools>Computer Management> Device Manager. The device manager is located on the left side menu. Click on the device manager and a list of components and what-not will appear on the right side of this menu. If you see under the Portable Devices component, a Device with a "!" inside a yellow circle, then you did not change the USB connection. If it was changed then you should see the Sansa e250 drivers under the drivers component. This means your computer recognizes the device and you should be able to do what you want with it.

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 drive


what operativ system are you using? xp,vista,mac,linux??
try to go on the mp4 menu/settings/usb mode/ there u can try 2 diffrent ways try both see if you can connect

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250, will not charge...


when you unplug it try holding the power button for 20 seconds or more.

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 won't show up in devices!


I had the same issue. Brand new Sansa e250 player. My XP SP2 computer would not recognize it. I updated my Windows Media player to version 10. Bingo, all is working now. I previously had version 9. Good luck!

Dec 24, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 wont turn on


try holding the power button for20 seconds or the power and play button at the same time for20 seconds.

Dec 24, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

"Writing" prevents Safely Remove


Yeah - it keeps trying to transfer those songs to the player - it can't read directly from the location, but the processer knows its there; it doesn;t know what to do with it - so it';s stuck; delete the recordings, dude

May 28, 2007 | SanDisk Sansa e250 MP3 Player

9 Answers

I need help with my sansa e250 mp3 player


Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

Apr 21, 2007 | SanDisk Sansa e250 MP3 Player

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