Question about Brother Office Equipment & Supplies

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Receive has replaced send on my on teleface 2820

"Receive" only when I punch start.

Can't get "Send"

Need help immediately. Thanjks.

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Make sure the document is inserted 'deep' enough into the ADF. Make sure after inserting the document, the display shows 'key in the destination number & press start'.

Posted on Dec 12, 2009

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When i send or receive a fax their i a narrow blank space down the left margin of the fax. when I send copy to fax from my PC everything is fine brother intelifax 2820


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It could be that a tab is broken off of the door that trips a switch. Cheat the switch with a small folded piece of paper.

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1 Answer

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sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

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Did you try to send a fax to a different number? Also are you sending to a local number? Most send problems are poor phone line conditions. If you have tried to send to several different numbers with no success, then you can assume that the LIU board needs to be replaced. It costs about $40.00 from Brother for the part.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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1 Answer

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Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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