Question about HP DesignJet 800 Printer
HP 800 designjet plotter Error Message 21:10
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Need to replace service unit
Posted on Mar 22, 2010
System Error 21:10
Posted on Jun 20, 2013
The 21:10 error indicates a problem with the service station. There is a 90% chance that replacing the service station will resolve the problem. Other possibilities are the interconnect board, the data cable from the interconnect board to the electronics module or the electronics module. Service stations can be ordered from: C7769 60149 Designjet 500 800 Service Station $79 95 Exchange for a refurbished unit or C7769 60149 Designjet 500 800 Service Station $169 Exchange
There is a belt replacement video that shows how to remove and replace the service station as part of the procedure. You may want to watch it before you decide to fix it yourself. On a difficulty scale of 1 to 10, this is a 1. 5 cover screws, to mounting screws and 1 connector - piece of cake. http://www.lpscomputer.com/pages/designjet-500-800-carriage-belt-replacement
Posted on Jun 02, 2016
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Posted on Jan 02, 2017
SOURCE: HP 800 designjet plotter Error
The service station on the printer has likely failed. This is the part of the printer that cleans the printheads to maintain print quality. Replacing this item requires diassembly of the printer and requires a certain amount of technical ability. If you are not afraid to take this on, you will need to contact HP and order Part Number C7769-60149.
If you are going to take this on yourself, post back and I can send you some instructions on the actual replacement of the service station.
Or contact an HP Designjet technician and have them replace it for you.
Posted on Mar 29, 2011
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