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There are no washers of any sort on the Dyson's agitators. There are molded caps on each end, made to fit into the bracketry on the sides of the nozzle portion. If there's it seems as though there's something missing then you'll need to purchase a complete agitator, there are no replacement parts for agitators.
I'm no expert but if you mean the felt on the roller, you have to replace the roller (expensive,esp. for such a minor part). So. I found some felt with adhesive in the craft section at Wal-Mart, trimmed it to fit and done deal. Felt reduces friction.
Eeither motor or servo motor with gear box is seized. Testing is done energizing the motor. Test and repair must be done by a technician. Call the number listed on the owners manual to contact a qualified repairer.
This is a common problem known by repairers. What happens is residue gets stuck in the seals. The next time you use the machine and press the trigger the seals stay open and water leaks continually. It was suggested that maybe after you finish using the machine you do a whole tank of plain water to rinse it out but I haven't had any luck with that. I am stuck with a machine that doesn't work.
If the valve itself is leaking, it needs repaired/replaced. There should be a plastic stem in it, with a rubber seal washer, and a coil spring to close the valve stem when removed from the cleaner. If these parts are not there, or stuck, it will leak.
just repaired mine today same problem.
Turbine drive shaft which drives two sets of plastic gears and which in turn make the scrub brushes rotate has sealed ball bearings and I guess from an evidently poor design moisture some how entered plastic gear casing and the sealed bearings froze up which evidently aren't sealed all that well. Anyway (turbine drive after easy removal from unit 8 screws on bottom one on top can be disassembled by removing 4 screws around gear casing allowing access to the plastic drive gears and the bearings) You can make a decision from there of whether or not a new replacement turbine is a better way to go.
The entire turbine unit can be purchased online for a very reasonable price if you look around the Web.