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Re: replace color cartridge error
Okay kodak and there fine evidence for Quality will not prvide any overides for you because it viods there warranties on the unit, Thus if i provide a override I am breaking the same Terms of service you agreed to when you signed up. all I can say is search on the internet for the overide buttons : * X I even went that far to have to plead the 5th that i told you that much. Its all in the firmware hint , hint. Where, when , why and how I cannot say.
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I figured it out. If you are low on (25%) on either colors or black, then it won't print. Even if you load a new black cartridge and it reads as 100% black, it won't print because it will only print when BOTH cartridges have been replaced and reads 100%.
Same thing happens reversed with color being replaced.
So basically, ALL printers short you 25% ink and FORCE you to buy their ink more often. Kodak is no exception.
I have 100% black and 25% color and a BW only needed text paper won't print. I been through this before. *facepalm*
If this printer is like some of the HP printers I have serviced in the past, many printers like this use a tiny bit of color as a "primer" to make the black "blacker" and to prevent bleeding in systems where the color is dye and the black is pigment. A number of printers may allow a "use black only" in the driver settings, but many other printers will simply refuse to print if the color runs out, even if you are printing black and white. The short answer is, chances are, you need to replace the color cartridge.
No way 2 override the message.
Printer works on a combination of both black and color ink to print those perfect pictures and documents.
If it is showing color ink needs replacement,you ve 2 change it in order to print even in black and white.
Unfortunately, you cannot used the printer if one of the ink cartridge is empty., compare to the other printers you can print a black text or gray scale if the color is empty or one of the cartridge is empty.
All kodak printers work the same both cartridges should have ink on ink before you can use It.
I could suggest that you contact Kodak direct as you will need to get a replacement printer. Log onto www.kodak.com and select the help and support tab. Select the online chat option and tell them about this issue.
I have had the same frustrating problem.
I cntacted the Kodak live web chat help line and after removing the print head,switching the machine off for 1 min and reconnecting.Clean heads and recalibrate.
.....Still the same.
They then told me the print head was faulty and to contact Kodak for free repalcement.
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty