OK, I WAS IN 8TH PERIOD, AND MY PHONE JUST FROZE UP, I CALLED THE T-MOBLE PLACE AND THEY TOLD ME TO RESTART IT, WHEN I RESTARTED IT, THE SCREEN TURNED WHITE AND DIDNT DO ANYTHING ELSE. I DONT HAVE THE CASH TO BUY A NEW ONE...SOMEBODY PLEASE HELP ME!!!
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sounds like your simcard isn't making good contact. try removing it and cleaning contacts. if that doesn't work go to menu-settings-network options (near bottom) and make surre it is on your service provider. if not select scan manually and when it pulls the list up select your provider and it should work. this also works with the att simcard in a sidekick lx after you change your sim pin number in sim center.
i know a way that will take the unlock off the phone however it also removes everything else too. i accidently took the battery out with the phone on trying to remove the memory card. it reset the phone completely when i restarted it. i had had a privacy lock on it and that was gone too. kinda drastic if u do it make sure you save all your stuff on memory card and simcard.
When you take out your battery wih out shutting down it erases everything but only for about an hour everything does come back it does not erase it forever! Just to let everyone know! Of course if you have an option besides taking out the battery then use that but waiting for it to die is just silly and would take forever!