I have Whirlpool Gold Side by Side Refrigerator/Freezer (Model #gs6nvexsl). The ice is generated fine, but will not dispense. The dispenser itself does not make a sound (auger does) when I depress the button for ice. I think (correct me if I am wrong) I have isolated the problem to the ice dispensing motor (PN# AP4410923). Do you think this is truly my problem and if so, how do I replace the motor?
Instead of what you think the sound is, try and see what is happening when you actuate the ice lever. open freezer door, depress the door light switch, or tape it closed. now actuate the ice dispenser lever, does the flapping door open, that which opens to allow ice from bucket into your glass? Now look at the bucket itself, do you see the gears rotating? remove the bucket from the door, and repeat, do you see the auger shaft rotating?
Either of these are a complex repair, one I would not recommend DIYers to try on their own, for they require taking the door apart, and if not done right, your door may not close properly. Normally I have no problem advising a repair, but there are some i dont, this icemaker system, and compressors.
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