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Drip Tray and Container for coffee stuck


It seems that my Seoco Royal Drip Tray and Container for coffee stuck and I unable to take it out.

Please can you give some advice

Regards, Andrew

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Re: Drip Tray and Container for coffee stuck

The only thing would our drip tray is not properlt install and is jamming the rest try to move in and out the drip tray i am sure you already try it but it about the only thing that can hold the rest take our time dont force it good luck cheers

Posted on Jan 20, 2008

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Pressing the green button to make coffee. machine made strange noise and stopped. Now I can't remove drip tray and everything seems stuck.

Remove the power chord an plug it in again. This shoud seht the machine into starting position.

For details see

Regards Fred.

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Hi, my tchibo coffee machine display is showing bean container empty when the container is full of coffee beans.I have removed the container and made sure it is there is nothing obstructing the tube.i have...


Push "Off" on the coffee maker's control panel. Unplug the coffee maker, and allow the machine to cool down completely. Remove the coffee bean container by lifting up on it and sliding it out. Wipe it out daily with a damp cloth, and slide it back into the coffee maker. Press down on the handle to click the container into place.

Dump out the water in the water container,Wipe out the water container with a damp cloth. Refill the water container with clear drinking water.

Remove the dump box and drip tray, and empty them.Wipe each one down with a damp cloth. Open the service door and push "Press." Remove the brew group by its handle, and rinse if off in a sink with hot water. Use the key provided to unscrew the plastic pin holding the metal filters together. Rinse each one separately. Put the filter back together and dry the separate parts with a towel.

Mix a package of descaler with the water in the water container every four to six months to rid the coffee machine of mineral deposits. Plug in the coffee machine, and select "On." Select the "Hot Water" button, and position the steam valve over the drip tray. Dispense two thirds of the descaler and water into a container in 15 minute intervals by turning the steam valve counterclockwise to dispense and clockwise to shut off the flow.

Let the coffee machine heat up fully, and then dispense the remaining descaler and water by turning the steam valve counterclockwise to empty the water container. Press "Off" to turn the machine off.

If this does not work then you might require a technician.


Feb 10, 2011 | Coffee Makers & Espresso Machines

1 Answer

New Royal Professional Machine has the workd Dregraw.miss can not use the machine what must I do to get started need help.

Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. Inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.

Jan 10, 2011 | Saeco Royal Digital Plus Coffee...

1 Answer

How to remove drip tray

Lift up on the front of the drip tray and pull out the front. There are 2 locking pins on the bottom of the drip tray that lock into the machine, that is why you lift up on the front of the drip tray before you pull out.

Apr 20, 2010 | Saeco Royal Cappuccino Espresso Machine

1 Answer

Removing Saeco coffeemaker dregs container

The dregs container comes out with the drip tray. Lift up on the drip tray and slide it out. If this doesn't work then the brew group is out of position. Turn the machine off then on so that the machine goes through a self test. This will reposition the group allowing removal of the dregs container.

Apr 24, 2009 | Saeco Incanto Sirius Fully Automatic...

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Drip Drawer will not release

The tray appears to have been inserted just slightly askew, causing the notch in the back of the tray to get hooked under that black bit. I was finally able to remove it by tilting the front upward and pulling out. I have reinserted the tray several times since and it pulled out as simply and smoothly as it usually does.

Feb 18, 2009 | Saeco Royal Digital Plus Coffee...

1 Answer

No coffee, water going to the drip tray

OK, so this is a problem with your brew unit. The unit is not cycling correctly to tell the water to come through.

We had another problem like this just this week.

The wat we fixed it was 1) Give the Brew Unit a really good clean. 2)Make sure the Brew Unit can complete a cycle - manually rotate the brew unit components through a cycle 3) Lubricate the Brew Units moving parts if necessary using some Saeco or Other Food Grade Lubricant

Then try watch a complete coffee cycle by leaving the side door of your machine open, and tricking the micro switches into thinking the door is closed by engaging them with some card or something similar.

Let us know if this does not resolve your issue.

Paul from Coffee Shrine
Saeco Coffee Machines

Aug 20, 2008 | Saeco Royal Professional Espresso Machine

1 Answer

Brewing system jammed - Delonghi Magnifical 3200

Ran into this same problem this week - brew /infuser unit is stuck at the bottom of the machine and it doesn't seem to want to move. Cannont replace the drip tray/grounds catching container. After speaking with Sam a wonderful customer service rep at DeLonghi (866-528-8323) I learned the following that saved me from having to send the machine in for repair which could take 2-3 weeks.
  1. Make sure that the machine is unplugged before attempting this repair process.
  2. Open the front door of the machine so that you can see the brew unit.
  3. Take the grounds catching container only (without the drip tray) and put it into position where it would normally be seated.
  4. Carefully try closing the front door.
  5. If the door will not close with the container in position, carefully reach under the door and apply gentle pressure to lift up on the container so that the door can then close.
  6. Plug your brewing machine in. It should power on and then make an internal adjustment which will raise the brew/infuser unit up enough to then be able to once again replace the drip tray and grounds container back into position.
  7. If it does not raise high enough, try unplugging the machine again, wait about 5 seconds and then repeat the same process just described.
  8. Once you are able to replace the tray and container, power the machine on.
  9. Have a cup ready to place under the dispenser as it will release water and coffee as it preps itself for operation again.
Hope this helps those of you who are experiencing this same scenario.

Successful in Seattle

Dec 27, 2007 | Coffee Makers & Espresso Machines

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