Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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The scanner glass on my HP Officejet 6500 (CB815A) broke. Where can I buy one online?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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yooperbud
  • 8637 Answers

SOURCE: Broken Scanner glass on HP

Try this site for a Glass Replacement Kit for your scanner.

http://www.everprint.com/online/SIMDetail.asp?partno=Q6500-67904

Posted on Jan 04, 2009

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Teis
  • 340 Answers

SOURCE: HP officejet 4355 all in one print fax scan copier to connect wit

Hi there, and welcome to FixYa,
You will find your driver at this site: - choose your operating system, download and install, plz let me know the result.
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Posted on Dec 29, 2008

nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

  • 1 Answer

SOURCE: HP Officejet 6500 No scan Options

I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

Posted on Dec 19, 2009

  • 18 Answers

SOURCE: how do I set up the scanner on my hp officejet

What Operating system are you running? If you goto the "control panel" and click on printers and devices, the printer should appear. Right click on it, and select start scan. Go from there.

Posted on Mar 02, 2010

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Related Questions:

1 Answer

I have misplaced my manual. Need to replace ink cartridge. Which one?


Display shows which cartridge empty..Replace it..Browse the link for easy find out the consumables.. even you can see part number on the exhausted consumable..Link: http://www.shopping.hp.com/product/CB815A%2523B1H

Oct 28, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have an HP Officejet 6500 wireless printer. If I scan or copy a document through the feeder the scanned or copied document has vertical lines from top to bottom. If I lay the document on the glass and...


Lift the scanner top, then look at the narrow pane of glass. There probably is a spek of dust or ink on it. Clean it with alcohol. I've had to remove the glass, due to the speck being on the undersaide of the glass.

Also, lift the ADF cover and clan the rollers with a damp cloth.

Jul 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Need download manual


Hello.
The instruction Manual is available from HP at this link http://www.shopping.hp.com/product/CB815A%2523B1H
Regards GM

Jun 30, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When I use the feeder either for scanning or copying, the page has a black vertical line . When I make normal copies or print outs it is fine, only the feeder makes the black line. Thank you


Under the Automatic Document Feeder is a small glass.
This glass becomes dirty, creating lines on the page.
open up the scanner cover and clean the glass

Feb 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Broken Scanner glass on HP All-in-one Officejet 7310. Does HP carry replacement or do I see the glass doctor?


Try this site for a Glass Replacement Kit for your scanner.

http://www.everprint.com/online/SIMDetail.asp?partno=Q6500-67904

Jan 03, 2009 | Office Equipment & Supplies

1 Answer

The glass for the scanner broke, i need another one


Eek, that's a tough call.

I think the cheapest would be to take the measurements and have a local glass company cut it to size.

I've never seen a manufacturer offer replacement glass tops for their scanners. The model isn't listed, but it's probably going to be cheaper to either buy a new one or buy a broken one off ebay and take the glass out of it to use in yours.

Dec 06, 2008 | HP Officejet 5510 All-In-One Thermal...

2 Answers

Broken Glass


Hello,

Your add caught my attention because the glass on my 6110 printer broke.

Is this special glass?

I was aftraid I wouldn't be able to use the scanner anymore.

HP not real cooperative on replacing glass.

Aug 07, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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