Question about Sony (DWQ58A) DVD RW Dual Layer Burner

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Cannot read or write from DVD RW DW-Q58a using Windows xp

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  • Tom Russo Dec 11, 2009

    It worked for 3 years and stopped working. Seems to runnning and the green light comes on however can not read or write

  • Tom Russo Dec 11, 2009

    The DVD RW worked or 3 years and now does recognise that cd or dvd is in the drive

  • Tom Russo Dec 11, 2009

    Worked for 3 years and now will not recognise DVD or CD in the drive. The Green light comes on and blinks and sounds as if the burning is running but no files shown on drive

  • Tom Russo Dec 11, 2009

    Worked for 3 years and now will not recognise DVD or CD in the drive. The Green light comes on and blinks and sounds as if the burning is running but no files shown on drive.

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  • Sony Master
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If I understood right ..this is an internal dual writer that you added to your laptop after the xp was already installed... it is compatible ..but I believe that it is not installed..proper with its driver ...the xp has the driver built in ...and if you go to device manager ..by right click on my computer /properties/ hardware /device manager ..you should find the writer with a yellow park ..this means it has no driver ... first try to right click on it ..and update driver ...if this do not work ...you have to go to go to add new hardware ...let it search for device ..than choose not to search auto ..but serch it from a list ...and it will show you a list with cd /dvd's drivers that are already on xp ...try them one by one ..usually had to be a no4 something ...
even if it has a CD that came with it ..maybe the driver is for vista ..or your computer is on 64 and the driver is not compatible ...
if I were you ...I just insert the windows xp disk ...boot from it ...and reinstall teh os...(save all data in the other partitions first ) and only reinstall the windows in C ...it should take it auto...
this should make it at least read the disks ...because the xp do not have a dvd writer built in ...for to write ..you have to use a burning software like iso burn ...or Nero ...and so on ...which one you are familiar with ....Ill recommend Nero 7 for xp
by the way ...it is an ide /eide bus and to work ...to install xp ...you have to boot directly from the disk ..I hope you know how......go to bios ...select boot priority from the disk ...save with f10...and restart...it will take the dvd drive even without driver to boot from ...

Posted on Dec 11, 2009

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  • Contributor
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What error are you getting, also were the correct drivers loaded for the DVD drive? If so was it working properly or has it never worked?

Posted on Dec 11, 2009

  • James Brooks
    James Brooks Dec 11, 2009

    Either the lens is dirty or it has gone bad. try a cd cleaner first, the you can also reload the drivers to see if that helps

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