Question about Televison & Video
Dr. Pamela C Robinson Allen
P.O. Box 148
Amityville, NY 11701
November 22, 2009
On November 23, 2007 I purchased a Polaroid 32” LCD HDTV with DVD Player and Digital Turner, TDA-03211C from Wal Mart, order number 2677272602145 for a total of $666333. The television was delivered to my son Mr. Marcus L. Robinson at 829 Quincy St. NW Apt 205 in Washington, DC 20011-5813.
On November 17, 2009 the television made a popping noise, a puff of smoke came from the back and the picture went black! I am extremely upset about this television breaking in less than two years. I have never known of a television that lasted less than ten years. I have had televisions with tubes that lasted longer than this television. I contacted the Wal Mart Corporation to address this problem, and was directed to notify you for assistance. I have made several attempts to contact you on your listed Consumer Care Center number 18660217-5784, but your number is defective and can not receive a call.
Would you please inform me if there is a recall on this model television, or a defective function in the model that has caused this television to prematurely burn out. I would also like to know what accommodations have been made to repair or replace the damaged set. Your assistance is appreciated.
Sounds like you got a bad Capacitor inside the TV that popped and then smoked as the capacitor got extremely hot. Now the power board will need to be replaced on this and your right this should have lasted longer then what you came to expect from the unit when it blew.
Things to do when buying home eletronics and I know walmart asked you "Would you like a exended warranty with your purchase today?" its $29.95 for 3 years and your answer would have been NO i'll take the 1 year fro mthe manufacture. Now you got to purchase the part that went pop and smoke. Upset at the store? Upset at the manufacture? or upset with yourself for not taking advantage of walmarts 3 year warranty for pennys on a dollar? However it is it is.
Fixya is here to tell you what the problem is and how to fix it if your good at Tv repair oe eletronics to boot.
You need a new power supply or you need the componet that popped and smoked, straight put you need repair. Is there a recall? No, but there was a warranty option see these days TV's do not last long why? It would put the manufactures out of business and would set back tech support its all a money grubbing game is it my falt? No I was born in 1974 where the first TV I had was the tube Tv only the best!!
www.partstore.com is where you purchase the new part from. Good luck and Merry Christmas
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
Posted on Dec 11, 2009
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Posted on Jan 02, 2017
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