Question about Viper Security and Remote Start System (basic install included)
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Posted on Jan 02, 2017
no - unfortunately "any mechanic" does not have the training to troubleshoot an alarm system, and a dealership does not work on anything aftermarket.
Your best bet is to visit DEI (Directed Electronics Inc.) website and find an authorized dealer near you... most likely a car audio shop.
Best Buy usually hires newbies as installers and they dont have much experience... Look for an independant shop.
CLICK HERE to go to the Viper Site. (Find a Store is at the top of the page)
The brain module cannot be repaired - the ignition and starter relays are integrated on the controller board. Since it is 2 years old - there may not be a replacement part available.
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Posted on May 06, 2009
SOURCE: Viper remote stopped working!
First things first. Check the fuse that powers your alarm system. If that seems to be ok then try the next simple option. Open the hood and disconnect the negative battery cable. Then turn the ignition to the start position for approximately three minutes. This will allow for any remaining energy to dissipate from your system. Now you can reconnect the negative cable. *** Before trying your alarm *** turn the ignition on and off 3 times quickly. Make sure you don't start the vehicle. Now you can exit the vehicle and try your alarm. FYI you can always stop at a nearby Best Buy store for additional assistance. They are usually very helpful. Good luck and best regards, Rico...
Posted on Sep 13, 2009
Your alarm should have a button that was installed called a valet. What you want to do is put your key in the ignition turn it to the on position (Don't start it) then with the car in the on position hold down the valet button until the led light on the alarm goes solid and you should here the alarm beep twice. now your alarm will be disabled. To reable the alarm do the same thing.
Posted on Apr 16, 2010
if its in valet mode to get it out
open door put key in IGN to the ON position push the valet (black) button one time then turn key off and remove
Posted on Aug 31, 2010
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