Question about SanDisk Sansa e250 MP3 Player

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Screen stays black after splash screen

Hello, im not exactly sure what happend here but, the last time the player was working i deleted two songs, and then it just shut off.. so i unplugged it, and plugged it back again. well next thing i noticed is that after the splash screen, the players backlight lit up, however it only shows some green and red pixles nothing else, also the battery wont hold a charge. Even if i plug it in, via the usb cable without the battery, it still shows the sandisk splash screen and then goes to the the black background with only a few green and red pixels, also the blue circle knob lights up.. thank you for your time

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Re: screen stays black after splash screen

Ooh you got big problems .. i think do your computer regonize the mp3 player? can you see the partitions on the mp3 player

what os are you using xp,vista,ubuntu,mac,kubuntu.....
i hopes that this is useful
maby you can reinstall the whole mp3 serch on google and you find much information

Posted on Jan 24, 2008

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I want to delete songs from my mp3 player

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1 Answer

What happend

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

ATTENTION: resetting the device will delete all the songs from the device..

The number for sandisk is 1-866-726-3475
Please rate accordingly
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Sandisk sansa delete songs

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1 Answer

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-Tha Mp3 Doctor

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Have you tried updating the firmware. Even if it is the lastest edition, download the firmware manually and run the software. Then format in Windows Media player. Best Regards Keith

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