Question about HP OfficeJet 7110 All-In-One Thermal Printer

2 Answers

Error message my printer has an error message that reads scanner failure turn power off then on again. I do that, but the error message is still there. Any suggestions?

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Disconnect power from printer for 30 seconds. Hold down # and 6 at same time when you plug it back in.

Posted on Feb 23, 2008

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  • 86 Answers

Unfortunately, if an HP scanner quits functioning, the whole unit is dead. You may want to unplug the printer from its power source and USB cable for about 5 minutes, plug them all back in and then retry. Sometimes, a scanner job can get stuck in the spooler and cause the whole thing to stop working until the job is done (even though there isn't a job to do). I had this issue once and this worked.

Posted on Jan 20, 2008

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Posted on Jan 02, 2017

hemantraj
  • 638 Answers

SOURCE: Scanner Failure

this is very common problem many users of this type of printer are getting the same problem.final solution for this problem is change the scanner unit.it will cost you between 50$ to 60$ exact. rate this solution as fixya and give respect to our technical experince that saved your precious time.thank u for using fixya.

Posted on Jun 14, 2008

FixinFax
  • 3085 Answers

SOURCE: The error message reads:

You have a bad scanner unit. Getting it repaired will cost as much as buying a new machine.

Posted on Oct 17, 2009

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Related Questions:

1 Answer

How do I solve the "scanner failure power off and on again" message for an h.p. 6110 officjet all-in-one printer/scanner/fax?


Hi Paul,

Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.

Regards,
Sean

Apr 19, 2013 | HP OfficeJet 6110 All-In-One InkJet...

4 Answers

Scanner error message


is your printer is detected in the device manager settings??

Mar 05, 2008 | HP LaserJet 3030 All-In-One Printer

1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

Feb 15, 2011 | HP Photosmart C5280 Printer

1 Answer

My cx3200's control panel reads scanner error. I unlocked the transportation lock, turned off, turned on. It stayed off for about 2 minutes then came right back on. While the error light was off tried to...


The only things that can cause a scanner error on this unit is a complete scanner harware failure or the scanner lock. With the unit on lock the transport lock and unlock it a few times quite forcibly. Then leave it in the unlocked position and power off and on again. If the light returns then at his point I think a new printer will be needed.

Jan 18, 2010 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

The error message reads: "Scanner failure. Turn power off the on again." When I do that, it just gives the same error message again.


You have a bad scanner unit. Getting it repaired will cost as much as buying a new machine.

Oct 16, 2009 | HP 190 Copier

2 Answers

Get the following error message: Scanner Failure


It means that the printer is having problems powering the scanner, either the light source is not working or the belt drive or gears are jammed. It is a self diagnosis that is not passing. That is the reason for your problem.

Jun 21, 2009 | HP OfficeJet d145 InkJet Printer

1 Answer

Scanner failure during the initalization/starts up.


Sound as if your scanner is broken..
Could be something in there stopping it from moving, the motor could be bad.
It might have Home Positioning errors, causing this error.
To get it Fixed? The machine is about 140 dollars on Amazon?
The company I work for, the first hour is 125 (I do not know how much it cost to repair these)
Unfortunately these little ink jet printers are not designed to be repaired. They are considered throw away.
Sorry


Oct 08, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Scanner failure hp 6110 - Noise and stuck head


Hi,

the error message refers to the hardware issue of the printer. Below is the document that i need you to follow to somehow resolve your issue.

CLICK HERE==>> DOCUMENT

Please let me know if the document that i gave to you resolves your issue.

thank you so much.

adonscott

Jul 19, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanner FailureTurn power off then on again Message Window pops up continuously


Hi,

Below is the document that i want you to follow.

CLICK HERE ===>> DOCUMENT

Pleae let me know the result after performing the steps.

thank you so much.

adonscott

Jun 26, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Scanner Failure


Have a look at this link:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=989862&admit=-682735245+1194898272458+28353475

It's a bit techy but you can at least start there.

Mike

Nov 12, 2007 | HP PSC 750 All-In-One InkJet Printer

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